Must Haves:
Proficient in English (Canadian Clients): written and Verbal
Experience in relevant field
Confident and good in negotiation
Experience in using CRM software
Flexibility and open to learning
Job Description:
Handling client calls and answering appropriately to the inquiries
Calling/emailing clients regarding their service inquiries and confirming the bookings.
Scheduling the team members based on their availability.
Resolving client issues and complaints on priority basis.
Documenting any complaints and issues.
Co-ordinating its the company's registered partners (RPs) on regular basis.
Taking care of tasks involved in the smooth running of the day to day operations.
Submitting timesheets on behalf on the RPs.
Job Types: Full-time, Permanent, Internship
Pay: ₹30,000.00 - ₹40,000.00 per month
Experience:
- Customer service: 1 year (Required)
- Negotiation: 1 year (Required)
Language:
Work Location: Remote
Application Deadline: 28/09/2024