Senior Revenue Operations Manager - (Remote Role), A Leading SaaS-Based Company
Job Summary: A leading SaaS-based company is looking to hire a Senior Revenue Operations Manager with 5–8+ years of experience who will be responsible for managing end-to-end revenue and sales operations, driving revenue forecasting, sales performance tracking, CRM management and KPI reporting. The role will involve partnering with leadership and cross-functional teams to improve sales productivity, revenue visibility, performance measurement and operational efficiency through data-driven insights and process automation.
About the Company: A leading SaaS-based company serving customers across global markets, focused on delivering innovative solutions through scalable technology platforms and building efficient, data-driven business operations.
Location: Remote
Designation: Senior Revenue Operations Manager
Roles and Responsibilities:
● Own end-to-end Revenue Operations and Sales Operations, covering lead management, pipeline, bookings, renewals, expansion and revenue reporting.
● Partner with US Sales leadership on forecasting, territory and quota planning, account allocation, sales capacity and pipeline reviews.
● Calculate and validate target achievement percentages for Sales, SDR/BDR, Marketing, Customer Success and other GTM functions, at individual, team and function levels.
● Build monthly, quarterly and annual performance scorecards comparing targets versus actuals, attainment percentages, weighted KPI scores and trends.
● Define and track relevant metrics such as quota attainment, meetings booked, SQLs, sourced pipeline, win rates, ARR, renewals, GRR, NRR, churn and expansion.
● Own CRM reporting, pipeline hygiene, lead routing, opportunity stage governance, dashboards and data quality; improve adoption and reporting accuracy.
● Support sales incentive and commission calculations with finance using validated target, attainment and performance data.
● Build automated reports and leadership dashboards; investigate discrepancies, reconcile source data and document KPI calculation logic.
● Identify opportunities to automate repetitive GTM workflows using CRM tools, integrations, AI and analytics.
● Coordinate with Sales, Marketing, Customer Success and Finance to standardize performance definitions and improve revenue predictability.
Required Skill Sets:
● 5-8+ years of hands-on experience in Revenue Operations and/or Sales Operations, preferably in a B2B SaaS environment.
● Proven ability to independently calculate quota and target attainment percentages, weighted KPI scores and incentive-linked metrics across GTM functions.
● Strong experience in Salesforce or HubSpot, including CRM workflows, dashboards, pipeline governance and data integrity.
● Advanced Excel or Google Sheets skills, including complex formulas, lookups, pivot tables and data validation.
● Working knowledge of SaaS revenue metrics, forecasting, funnel analysis, territory planning and sales performance management.
● Experience automating reporting and operational workflows; exposure to BI tools, SQL or revenue intelligence platforms is an advantage.
● Excellent analytical judgement, attention to detail and ability to communicate performance insights to senior stakeholders. Self-driven and comfortable working with US-based leadership during 2:00 PM-11:00 PM IST.
Education: Bachelor's degree in any discipline
Experience: Minimum 5–8+ years of experience in Revenue Operations and/or Sales Operations, preferably in a B2B SaaS environment.
Working days: Monday–Friday (Remote)
Working hours: 2:00 PM – 11:00 PM IST
Contact Details: For more details on this vacancy, contact Ayush Mehta at hire@hiregenie.in.
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