Location: Sheffield (office based, city centre)
Salary: £26,000 + performance-related bonus
Reporting to: Operations Director
Level: Graduate / Early Career
Most graduate jobs teach you one job. This one shows you how an entire business works and how it grows.
About TEND
TEND makes focal vibration therapy tools: compact, precise devices for muscle and tendon recovery.
We sell worldwide, direct to customers and through retailers, specialist recovery stores, clinics and therapists. Professional sports teams around the world use our tools.
We’re an established brand, growing quickly, with a lot of potential ahead of us. This role will help us get there.
The role
You’ll work directly with our Operations Director as TEND scales up.
Most of your time will go on execution: shipments, customs, stock, orders and invoices. It’s the work that keeps a global business moving and it has to be right every time.
The rest goes on building the processes that will carry us to the next stage. You’ll learn how the business fits together, help design better ways of working, put them in place and measure the results.
Some days you’ll be keeping orders moving around the world. Others, you’ll be shaping how we’ll work at twice the size.
What you’ll be doing
- Running day-to-day operations: shipments, customs clearance, stock, suppliers and orders
- Handling invoices, financial administration and reporting
- Supporting B2B customers, distributors and sales enquiries in the UK and internationally
- Building and maintaining the spreadsheets and data the business runs on
- Working with the Operations Director to design, implement and measure new processes
- Keeping operations running smoothly as new ways of working are introduced
Who we’re looking for
You don’t need previous experience in operations. We’ll teach you. What you do need are strong foundations:
- Confident with Excel and data. You can build, clean and analyse a spreadsheet
- A process thinker. You look at a task and see the steps, the hand-offs and how it could work better
- Meticulous attention to detail, because execution is a big part of this job
- Comfortable switching between day-to-day tasks and longer-term projects
- A clear, confident communicator
This role isn’t for everyone
Growing businesses move fast. Priorities shift and new processes arrive while old ones are still running. If you want a fixed routine, this isn’t for you. If you want to be part of a company’s growth, not just watch it, it is.
What’s in it for you
- £26,000 plus a performance-related bonus
- A hands-on education in how a global business runs, working directly with senior leadership
- Real responsibility early, and huge room to grow as TEND grows
How to apply
We’re deliberately making applying for this job slightly harder than clicking a button on LinkedIn.
We don’t want 500 applications. We’d rather have 30 from people who actually want this job.
So send us your CV and a handwritten note telling us why you’d like to work at TEND.
Nothing formal. No corporate cover letter. No need to tell us you’re a “highly motivated individual with a passion for operations.” Most importantly, please do not use AI to write this letter for you, we want it to come from you.
Just tell us, in your own words, why this sounds interesting to you and include one time you made something work better: a process you improved at a job, a spreadsheet that ran a society or a project with lots of moving parts. That matters more to us than your CV.
You can drop your application into our office at Sheffield Technology Parks, or post it to:
TEND
Sheffield Technology Park
Arundel St
Sheffield S1 2NS
Closing date: Monday 23 November 2026. Postal applications must arrive by this date.
- Interviews will be held the week commencing Monday 30 November 2026.
