The Role
We’re looking for a dynamic and seasoned revenue operations professional with significant experience supporting GTM teams bringing B2B software to market via sales and product-led strategies. This is an exciting opportunity to play a crucial role in our growth by building GTM operations and impacting strategy through the data insights you generate.
Your primary focus will be to ensure alignment between core GTM teams, which include Sales, Customer Success, Marketing, and Product, through process and system development. You will actively monitor the workflows and tools you build and inherit, and report on their efficacy through KPIs –systematically reflecting on them to drive improvement.
If you’re passionate about technology, highly impactful cross-functionally work, and growing revenue, this role is perfect for you!
What You’ll Do
- Manage GTM operational stack and workflows as a product owner for internal stakeholders – ensuring cross-functional GTM team alignment, revenue growth, and efficiency.
- Document and maintain GTM wiki detailing your work and processes.
- Ensure integrity and synchronization of all GTM data.
- Triage and proactively gather feedback from GTM and finance teams to assess efficiency and gaps in our GTM operations.
- Ensure GTM teams have the tools and processes required for success – oversee the selection, implementation, and management of GTM tools and systems.
- Develop, document, maintain, and implement a comprehensive GTM operations strategy.
- Own end-to-end GTM observability to assess performance of all revenue-generating functions, drive improvements to KPIs, and inform GTM strategy decisions.
Requirements
Essential Qualifications
- Experience: 3 to 5+ years of experience in revenue operations or similar role within the B2B software space.
- Education: Bachelor’s or Master’s degree in Marketing, Business, or a relevant field. Directly related work experience may also be considered in lieu of formal education.
Additional Requirements
- Programming Knowledge: Able to build custom Javascript BI applications, analyze and query data with SQL, and integrate APIs.
- Sales and Marketing Methodologies: Deep understanding of B2B SaaS sales and marketing concepts, e.g. SLG, PLG, Pipeline, et
- Expert Knowledge of GTM Tooling: You know the key components required in an effective B2B software GTM stack and how to integrate and automate them.
- Hands on Experience: You have built and maintained a GTM stack from the ground up as the first revenue operations hire.
- Flexibility and Adaptability: Comfortable with ambiguous and changing requirements, with a rapid ability to learn new technical concepts.
- Communication: Excellent communication, presentation, and collaboration skills, with a keen eye for using data to back your proposals and ideas for GTM leadership team’s consideration.
Desirable Qualifications
- Sales Team Design: Experience planning and building sales territories and incentive plans.
