Are you looking for a new challenge? JELD-WEN has an exciting opportunity for a Sales Operations Manager, Europe.
Your role:
In this Pan European role as Sales Operations Manager, you will play a pivotal role in optimizing our organisation’s sales operations. Working closely with business stakeholders across functions and all levels in the organization, you will be responsible for leading and driving continuous improvement of our sales operations. You will lead and sponsor key initiatives that will help enhance customer experience and drive sales performance.
The Sales Operations Manager will help set the standards for customer service & commercial activities across our internal and external sales functions in line with the JELD-WEN values and strategy.
The role is a 12-month fixed term contract, remote (with travel to sites) and can be based from any European Country that we have an entity. Hybrid working can be accommodated dependent on candidates’ location. Offering a competitive salary, 7.5% pension, 25 days holiday with options to buy and sell.
What your impact will be:
Close collaboration with the Customer Experience Delivery team in IT who cover the delivery of all major digitisation and customer experience transformation projects (including Salesforce CRM, CPQ, PIM, etc).
Cross functional collaboration with key functions where needed and depending on any given project or initiative, including Marketing, Product, Operations, Quality, etc.
Analyse and optimise end-to-end sales processes and customer journeys to enhance efficiency and reduce operating costs, identifying both gaps and opportunities for improvement and for standardisation and alignment across countries.
Oversee the implementation, management and success or key technologies for the sale organisation, including Salesforce CRM, telephony & contact centre technology, CPQ, and other tools.
What you'll need to succeed:
Our Company:
About JELD-WEN
Founded in 1960, JELD-WEN is one of the world’s largest door and window manufacturers, with more than 18,000 employees operating globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings.
JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services
Apply today!
Seize the opportunity to learn, grow, and make a real impact. Join our dynamic team at JELD-WEN.
Apply now and unlock your potential with JELD-WEN!
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