Sales Operations Manager, Aviation, min 20hrs/wk (up to Full Time)

Do you thrive on process improvement and have a strong sales background? In the role of Sales Operations Manager, you'll oversee and refine the company's sales processes to help the team drive increased sales performance and revenue growth. This is an operational role that requires great stakeholder skills and someone who knows what "great" looks like in a sales capacity.

Our Client

Our client is a global business that provides a wide range of services and a 24-hour comprehensive level of support for commercial aircraft operators.

The Role

As Sales Operations Manager you'll be responsible for driving the efficiency and effectiveness of the company's sales processes. You'll focus on optimising sales strategies, analysing lead generation sources, and implementing automated, standardized processes to enhance overall sales performance.

By ensuring contract compliance and facilitating interdepartmental collaboration, you'll play a critical part in improving ROI, customer targeting, and the seamless integration of commercial processes. You'll support the sales team in achieving their goals while maintaining high standards of accuracy, compliance, and operational excellence.

Sales Process Management And Enhancement

Oversee and refine the company's sales processes to ensure compliance to drive increased sales performance and revenue growth.
Identify and analyse successful sales lead sources to enhance return on investment (ROI), enabling data-driven decisions and improved customer targeting strategies.
Automating and standardising processes leading to optimisation, process improvement fixing areas of inefficiency.

Sales Lead Analysis

Manage the identification and analysis of sales lead sources to understand their origin and effectiveness optimising ROI and informing better decision-making processes.

Commercial Process Optimisation

Fully understand the commercial processes within the company and continuously work to improve them.

Contract Compliance And Due Diligence

Ensure all contracts comply with company standards and legal requirements.
Maintaining due diligence on every contract issued, maintaining high standards of accuracy and compliance.
Manage the KYC process

Collaboration And Communication

Collaborate with cross-functional teams to ensure alignment and integration of sales strategies with overall business objectives.
Communicate effectively with all relevant departments to ensure smooth implementation of sales processes and strategies.
Maintain awareness between the different departments and processes, ensuring they remain interconnected to promote overall efficiency and effectiveness.

Performance Monitoring And Reporting

Monitor and evaluate the performance of sales processes, providing regular reports and insights to the Senior Leadership team.
Use data-driven analysis to identify trends, opportunities, and areas for improvement, ensuring continuous enhancement of sales operations.

The Candidate

To be successful in the role of Sales Operations Maager you'll:

Have experience of working in a high performing sales environment, and of leading a sales team.
Be process driven with a high attention to detail.
Be confident developing positive stakeholder relationships.
Have experience of optimising CRM software.

Terms

Min 20 hours per week, and will consider up to full time (37.5 hours per week).
Flexibility with working pattern for the right person (ideally these hours will be spread across the week but open to discussing 3 or 4 full days).
Ideally the role is mostly office based at the offices in Stansted, but the client is open to some hybrid for the right person.
An attractive salary is on offer, please discuss on application. This is not a commission based role.
25 days holiday plus Bank Holidays (this will be pro-rated down accordingly if working part-time).

Benefits

Private Medical Insurance (single cover only- optional to add family on to this)
Private Dental Insurance (single cover only- optional to add family on to this)
3 x Life Cover on basic salary
7% employer pension contributions
EAP programme
Free eye test and vouchers towards glasses
Employee referral programme

If you would like to use your sales knowledge to drive process improvements in this significant sized business, please apply today.

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