Location: Noida, U.P, India (Hybrid work model - 8 days at the office a month)

Our mission is to unlock human potential. We welcome you for who you are, and the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.

About the role:

We are seeking a Sales Operations Analyst to join our Research Sales Operations and Analytics Team. The ideal candidate will combine strong analytical capabilities with business process expertise to support our transformational agreements and ensure data integrity across our systems. This role is crucial in optimizing our revenue lifecycle and strengthening RevOps as the central hub of our Research commercial business.

This role offers the chance to play a pivotal role in shaping the future of our Research commercial business by:
Contributing to the development of scalable, efficient processes that support our evolving business models.
Working with innovative technologies and tools to drive data-driven decision-making
Collaborating with diverse teams across the organization to optimize the revenue lifecycle Being part of a team that drives innovation and continuous improvement in revenue operations.

How you will make an impact:

Drive process excellence by developing and maintaining robust tracking systems for transformational agreements, ensuring alignment between contract requirements and financial transactions.
Create and implement scalable system processes that adapt to evolving sales models and business landscapes, enabling efficient operations across the revenue lifecycle.
Collaborate with Sales, Finance, and Contract teams to ensure data accuracy and compliance with business terms across all platforms.
Develop comprehensive PowerBI dashboards and Excel-based analytics tools that provide actionable insights for stakeholder decision-making.
Lead cross-functional initiatives to streamline workflows between Research Sales, Sales Operations, Customer Success, and Marketing teams.
Evaluate and optimize Salesforce data management practices to enhance data quality and reporting capabilities. Support in the operational and reporting aspects of the One Nation One Subscription (ONOS) initiative in India.

What we are looking for:

Bachelor's degree or equivalent experience in Business, Finance, Analytics, or related field
Strong analytical mindset with exceptional attention to detail
Advanced proficiency in Excel and experience with PowerBI
Experience with Salesforce or similar CRM systems
Understanding of revenue operations and sales processes
Strong project management and process improvement skills
Excellent communication and stakeholder management abilities
Ability to translate complex business requirements into practical solutions.
Experience with transformational or complex business agreements (preferred) Knowledge of the scholarly publishing industry (preferred)

Why should you join Wiley?

The team! You'll be joining a talented group of professionals who are truly passionate about the work we do.
We embrace you for you! Wiley is committed to attracting and retaining a talented and diverse workforce and fostering a work environment in which all colleagues are valued and can enjoy professional success. Fantastic well-being initiatives such as 'Happy Fridays' with the afternoon off during part of the year, flexibility to work from home, fun events, and activities throughout the year to get colleagues together, free access to Headspace, and much more!

About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society's advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and innovate. Wiley's headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

*When applying, please attach your updated resume/CV to be considered.

#LI-SA1

Location/Division:

Noida, Uttar Pradesh, India

Job Requisition:

#R2500041

Remote Location:

Time Type:

Full Time

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Sales Operations Analyst