Requisition ID: 259521

Locations: Sandston; Richmond; Roanoke; Virginia Beach

Pay Range: $120,000 - $170,000 , depending on experience

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Career Growth: Clear pathways to advance and develop your career
Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
Purpose-Driven: Create meaningful impact in the communities you serve
Professional Development: Dedicated training + personalized mentorship

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Job Overview

The Senior Director, Sales Operations will lead a multifunctional team to successfully deliver financial targets through achieving our topline revenue and Gross Profit objectives, combined with the efficient oversight, planning, and managing of our labor and expenses. This role must achieve these targets while at the same time building a strong organization to provide bench strength across the retail sales and distribution organization. Succession planning is going to be critical to building a culture that is rooted in our Purpose Statement, Our Destination Statement, And Diversity Objectives that will enable us to continue to deliver strong results. The Sr. Director, Sales Operations works directly with the Region VP to deliver business results, key customers to enhance selling and execution, cross-functional partners to drive efficiency and solve problems and with our people to inspire and motivate.

Duties & Responsibilities

Interprets business data and results, develops execution strategy and provides direction to the Sales Operations Organization to achieve business plan targets and metrics
Oversees the achievement of executional and operational targets and metrics by leading consistent and effective management routines
Collaborates cross-functionally with other departments to achieve the company’s business objectives and targets
Drives efficiencies and excellence throughout the operations that maximize safety and positively impact operating expense, optimize our operations, and service our customers
Directs, leads, and motivates a team to deliver results by communicating company goals and deadlines; engaging and developing teammates through effective performance management, coaching and training; implementing continuous improvement methods and embodying company purpose and values to inspire servant leadership opportunities
Inspects execution and results in the marketplace and effectively coaches and teaches our teams to develop and improve
Communicates and drives adherence against policy and procedure related to people and Purpose

Knowledge, Skills, & Abilities

Industry experience is preferred, commensurate accountability and duties in other industries (likely to be CPG or Retail)
A college degree (associate's or bachelors) is preferred though not mandatory
5-7 Years of working in and leading a sales organization and/or a DSD delivery organization
Outstanding business acumen which includes PL management, Revenue, and Gross Profit management
Versed in complex commercial selling strategies
Excellent communication and organization skills
Strong leadership presence in front of large groups of people
Build strong followership to achieve common objectives
Experience working closely with large customers to achieve results is preferred (customer management)
Must have strong collaborative skills and be able to work well cross-functionally
Strong intrapersonal and interpersonal problem-solving skills
Ability to solve complex problems with decisiveness
High sense of accountability and ownership
Must have a high sense of initiative and a “can-do” attitude

Minimum Qualifications

High school diploma or GED
5-7 years relevant experience
Valid Driver’s License

Preferred Qualifications

A college education is preferred for this role, though not required
A degree preference is not specific as it is the body of learning and related discipline that is preferred to make a more well-rounded Sr. Director, Sales Ops.

Work Environment

Office environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

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Senior Director Sales Operations