Who We Are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job Summary

Join our growing Business Desk team to focus on Deal Desk & Order to Cash Operations Management in the Americas Region! In this role, you will partner with sales to drive and manage deal structure, agreements, and execution in AMS, closing high quality business in a timely manner.

This role will work closely with sales leadership team in AMS, supporting them with insights into regional and global best practices to help accelerate commercial discussions.

What You Will Do

Be the trusted advisor to sales team, collaborating on deal structure, pricing, product and commercial terms for non-standard transactions.
Review and verify incoming non-standard deals for accuracy, working closely with Sales, Sales Management, Legal, Revenue Recognition and other cross-functional teams on the commercial deal structure and agreement generation, enforce the corporate approval matrix and associated policies.
Use professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways
Identifies internal roadblocks, provide solutions and alternatives, communicate next steps, escalate where needed
Familiar with Salesforce (CRM tools), Apptus (CPQ tools), product platforms and relevant processes, capable to support sales team on enquiries out from system integration, data/contract migration, process clarification
Advise sales and sales operations leadership to help manage overall business execution, being a key contributor to business reviews and forecast meetings
Leverage analytical and operational insights to identify and contribute to deal process enhancement initiatives
Coaching/training team members and share best practice of the role as necessary
Participate in special projects as needed

What You Will Have

Bachelor’s degree required
Minimum of two years sales operations experience
Demonstrates the ability to work well in a fast-paced, challenging environment as part of a dynamic team of professionals and can communicate effectively in group settings as well as before senior management
Ability to assist in driving adoption, enabling sales, and legal members or managers with productivity improvement processes
Demonstrates the ability to use organizational skills to create a productive process that the larger team can understand and follow efficiently
Possesses an understanding of B2B sales processes
Strong knowledge of Excel, Powerpoint & Salesforce
Demonstrates a comfortability level while engaging company executives
Ability to work in a fast-paced, collaborative, team-oriented environment while being organized and detail-oriented
Excellent written and verbal communications skills
Possesses previous experience with presentations, both in-person and online
Organized and detail-oriented
Ability to demonstrate a sense of urgency meeting reporting deadlines
Proficiency with project management initiatives

Benefits

Generous medical, dental, life, vision, and disability benefits
401(k) plan with employer match
Flexible spending plan
Educational assistance
Gym membership
Quarterly activities

DigiCert offers a competitive benefits package for all of our full-time employees. If you want to know more about them, please reach out to us at TA@digicert.com.

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply.

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