The company

The Office Group is a leading flexible workspace developer and operator. For over 20 years we've been setting the standard of what the workspace experience should be, and today we have a growing portfolio of over 70 high quality and distinctive spaces with 30,000 members across London, the UK and Germany.

We continue to redefine the workspace experience and challenge the status quo. By championing greater flexibility and hospitality-style service, top amenities and sought-after locations, we're empowering the way businesses, and their employees work today. We are committed to acting with environmental and social responsibility, making conscious choices when designing, building and servicing our spaces.

Our innovative and wellness-focused approach doesn't stop at our buildings, living by our values to create a supportive, collaborative and creative environment where everyone can thrive.

The Role

We are seeking a Sales Operations Coordinator to support the the Sales Division and Sales Administrative teams. The ideal candidate will have a strong understanding of product lines within the co-working office space industry, as well as previous experience using CRM systems. You will be responsible for the submission of inbound enquiries to TOG and will ensure all data is correct and systems are up to date.

Key Responsibilities

Ensure all leads are correctly logged onto Salesforce as new / existing opportunities and assign to the correct sales team
Support the delivery of key tasks and administrative duties that support the day-to-day running of the sales team such as reporting on daily, weekly and monthly KPIs and metrics or updating sales boards
Generate and deliver reports on team KPIs, metrics and analysis. Deliver additional commentary to explain trends or provide insights where required
Use Salesforce effectively to update fields at the point of lead capture to maintain sales data quality for accurate reporting on enquiries and demand.

Requirements

Previous experience in the workspace/flexi-office industry

Experience in Sales Administration or Sales Operations
Experience handling external communications and correspondence
Customer service and project management experience desirable
Excellent attention to detail to ensure all leads are logged in an efficient manner
Ability to work effectively as part of a sales team as well as the wider TOG teams and have excellent time management skills to remain in control of their workload
CRM Software such as Salesforce or Microsoft Dynamics
MS Office, in particular Word, PowerPoint and Excel

Benefits

Pension Plans
Life Assurance
Work From Home
Training & Development
Employee Assistance Programme - Counseling

The Office Group Jobs

Sales Operations Coordinator - 12-Month FTC