Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

As a Regional Sales Operations Manager you will join a high-performing, fast-moving, and collaborative GTM Operations team. Your role aims to strengthen and scale the operational capabilities of the Sales Region.

Responsibilities

Support the Regional Sales VPs with organizational structure, strategy, and talent management.
Serve as a strategic advisor to the business in navigating the operational strategy.
Operationalize the Regional plan and design by establishing the customer segmentation model, coverage model, role design & territory design.
Manage Weekly operational forecast, pipeline management and inspection process.
Deploy Quota / Target allocation & assignments.
Provide thoughtful, actionable and analytical studies to the Sales Leaders (vs descriptive reporting only).
Project manage key initiatives relevant to new customer acquisition, sales productivity and the coordination between sales and marketing operations. Lead a weekly, monthly and quarterly forecasting cadence for the Region and areas within.
Driving a monthly pipeline review to ensure adequate quota coverage and pipeline created.
Driving business process, workflow creation & re-engineering and productivity improvement initiatives.
Working in key sales process applications including but not limited to SFDC, Appian, Xactly, Tableau, and others.

You may be a good fit for our team if you have:

5+ years previous Sales Operations experience
Proficiency in Google G-Suite / Microsoft Suite (Excel, PowerPoint)
Proficiency in CRM tools (Salesforce preferred)
The ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.
Strong customer service orientation, analytical and problem-solving skills.
Experience documenting and analysing processes, procedures and/or policies
Experience in pipeline management and forecasting
Bachelor’s Degree or equivalent required

Tools and Resources

Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com . [Nasdaq: APPN]

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Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws .

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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Regional Sales Operations Manager