Description

About Cognigy

Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives enterprises all they need to deliver always-on, personalized experiences at scale on voice and chat, on any channel.

Our skilled #CognigyCrew are the people behind our cutting-edge technology, and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:

Team, Trust, Transparency, Technology.

Your new role

Location: Remote - must be based in Germany

Reporting into the Revenue Operations Manager and working closely with both the Sales and Finance team, you will be responsible for:

Assisting to structure deals, manage approvals, and build quotes
Validating required data before passing to Finance for invoicing or to Legal for sign off
Contract management and storage
Proposing process improvements
Maintaining dashboards and reports

Requirements

About you

You have:

A proven record of sales order processing in a B2B SaaS environment
A strong understanding of enterprise sales cycles and processes
Very good communication skills & excellent attention to detail
Strong understanding of different tools, especially leading CRM systems

Sounds like you? Come and join us!

Benefits

Life at Cognigy: what we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

Attractive and performance-oriented salary
Company pension plan
25 days paid leave, plus 5 floating holidays
Discretionary virtual stock options plan, so you can benefit from the company’s success
Unique opportunity to help build and shape the company, with little hierarchy
Flexible and remote working options
Colleague recognition, reward and celebration events
Global Employee Assistance Program
ClassPass membership, giving you access to a variety of fitness and wellness experiences
Ongoing learning and development opportunities, including LinkedIn Learning

Cognigy Jobs

Sales Operations and Deal Desk Analyst