About Cellebrite:

Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close faster and safeguard communities. To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite.

What is your mission?

As a Business Applications Analyst – Salesforce, you will be a key member of the Global Business Applications group, shaping the systems that support Cellebrite’s Go To Market (GTM) organisations globally.

This role combines hands‑on Salesforce expertise with strong business acumen. You will lead end‑to‑end Salesforce initiatives, from requirements discovery and solution design through deployment, adoption, and post‑launch support, within a modern and complex Salesforce ecosystem including Agentforce and Salesforce CPQ.

Working closely with cross‑functional stakeholders across Sales, Marketing, and GTM, you will design, configure, and integrate scalable solutions that streamline workflows for both internal users and customer‑facing experiences.

Responsibilities

Lead end‑to‑end Salesforce GTM solutions, translating complex business requirements into functional, scalable designs
Configure and optimise Salesforce features, workflows, reports, and automation, leveraging tools such as Agentforce and Salesforce Flow
Own the full project lifecycle, including scoping, stakeholder alignment, execution, testing, deployment, and post‑launch support
Provide troubleshooting and problem resolution within defined SLAs for CRM applications across local and global teams
Evaluate, recommend, and integrate third‑party tools with Salesforce, ensuring data integrity and operational efficiency
Act as a liaison between business stakeholders and technical teams to ensure solutions support organisational objectives

This role is primarily based in a hybrid model and is well‑suited to analysts who enjoy working closely with business stakeholders while owning end‑to‑end Salesforce initiatives in a fast‑paced, global environment.

Requirements

Proven experience designing and building Salesforce‑based solutions, particularly within Sales Cloud
Strong understanding of Salesforce architecture, configuration, and best practices
Hands‑on experience administering Salesforce, including workflows, automation, reporting, and integrations
Ability to analyse business processes and translate requirements into robust technical solutions
Strong analytical, problem‑solving, and troubleshooting skills
Excellent collaboration and communication skills in cross‑functional environments
Experience producing clear business and technical documentation, including designs, test plans, and requirement specifications
Customer‑focused mindset with the ability to understand and address business needs

Basic Qualifications

3+ years of hands‑on experience as a Salesforce Administrator or Salesforce Consultant
Bachelor’s degree in information systems, Industrial Engineering, or a related field
Experience supporting enterprise‑scale Salesforce implementations or GTM teams
Good technical aptitude with the ability to learn new tools and technologies quickly

Preferred Qualifications

Experience working with Salesforce and related Salesforce tools (for example CPQ, Agentforce, integrations) in a business‑critical environment
Proven ownership of complex Salesforce initiatives, combining hands‑on system work with end‑to‑end delivery responsibility
Experience supporting global organisations, working across geographies and time zones in a fast‑changing environment

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Office Location:
Greater Washington, DC Area

Cellebrite Jobs

Salesforce Business Applications Analyst