Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 99 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!

Intro and job overview:

The Sales Operations Manager will interact with all levels of the sales team. For new sales team members, you will assist with training and onboarding to ensure proficiency is gained with Precisely's tools and business processes, ensuring operational consistency and effectiveness across the APAC region. With sales leaders and managers, you will help make data-driven decisions and recommendations for improving sales performance.

You will be extremely well organised, analytical, detailed-oriented and quality-minded. You will bring your sales operations knowledge and understanding of sales business tools, analysis and processes to help drive innovative solutions and optimise field effectiveness.

This role requires collaboration with cross-functional departments, and the global business metrics and operations personnel, to leverage systems for business-related processes. You will be a Salesforce power user and use other databases, such as Tableau to champion sales visibility, performance enhancement, analysis and process improvement.

You will be responsible for providing revenue forecasting, pipeline measurement, productivity metrics, territory assignments, quota settings, and a multitude of data driven analysis and project management to support the sales effectiveness

Responsibilities and Duties:

Work with Sales leadership to define seller roles, territories, and coverage models. Maintain account and territory assignments in Salesforce, to enable lead routing and analytics
Work with Sales leadership to set territory and individual quotas
Provide first-tier support for any end-user technical or process questions in Salesforce and other systems primarily managed by Sales Operations
Implement tools and processes for the sales organization that focus on improving efficiency, effectiveness, and productivity
Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
Maintain the APAC bookings forecast and provide analysis and line of sight to specific opportunities by region, team, and vertical
Maintain data integrity within customer records in Salesforce.com and other systems
Continuously assess the health of the sales pipeline and analyse pertinent data relating to coverage by team, seller, and product segment
Support sales leadership in preparing for Quarterly Business Reviews (QBRs) by providing valuable content relating to sales analysis and performance
Understand and provide input to the sales compensation plan. Educate sellers on the compensation plan and provide insights to how commissionable bookings are documented and calculated
Provide end user support and systems training to the sales teams on the accurate and effective use of Salesforce.com. Furthermore, seek to establish and maintain standards with regards to Salesforce data and seller usage within the CRM
Leverage Tableau for business intelligence, providing insight to the sales organisation on business performance, and creating and analysing ad-hoc reports when needed
Identify and evaluate inefficiencies and recommend optimal business practices, and system functionality and behaviour
Work with other departments to improve integration between Salesforce and other mission-critical systems
Monitor system adoption and data compliance and governance
Develop best practices that align sales data quality with company initiatives

Requirements and Qualifications:

Bachelor's degree in Business or a related field
Minimum 4 years relevant work experience in Sales Operations or a related field
Wide-ranging Salesforce CRM experience Advanced knowledge of Microsoft Excel and experience working with large data files
Excellent problem solving, project management, interpersonal and organizational skills
Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact
The capability to work well under pressure; also, able to manage time effectively in an active, fast-paced environment with multiple demands, shifting priorities and deadlines
The ability to work both independently and as part of a team
Experience with Tableau or similar tools

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Sales Operations Manager