The opportunity

In this role, you will play a pivotal part in optimizing sales operations and maximizing efficiency through comprehensive CRM management and support. With a focus on process improvement and data-driven insights, you'll contribute to driving sales success within a technology-forward environment.

Your responsibilities

You are responsible for the maintenance and full support of CRM & sales tools, assisting the team with day-to-day tasks.
You assist in training and support to sales representatives on CRM usage and best practices.
You maintain documentation for CRM processes, procedures, and best practices.
You manage and maintain CRM data, ensuring accuracy and completeness for the team.
You generate reports and dashboards to provide insights into sales performance.
You actively identify and submit business process improvement ideas, supporting the implementation of such process/system improvement.
You work with interfaces between the sales tools and create automations in our CRM.

What you need to succeed

You have at least 3 years of professional experience in sales or business operations
You are comfortable in a technology-driven, numbers-oriented business environment.
You have the ability to work within a fast-paced and rapidly changing environment.
You have a strong process orientation and an efficient and self-organized way of working.
You demonstrate good communication skills in English.
Experience with either Pipedrive, Salesforce, or HubSpot, and with API/EDI integrations is a plus.

Our offer to you

We're working in hybrid mode offering you flexibility to work onsite and from home
WorkOUT Life Balance: 30 days paid vacation per year, flexible working hours, free access to our Employee Assistance Program, plus up to 3 months of remote working from anywhere in the EU, desk swap policy allowing additional remote working time from our other European offices
Regular team events and other initiatives helping employees to stay productive, healthy and engaged during hybrid mode
Personal development perks including an annual budget for books and online trainings, regular internal trainings, German and English language classes
Many additional perks including: choice of computer/technology, dog-friendly workplace, fully equipped kitchens with healthy snacks & beverages, employee referral bonuses, private pension with employer contribution, and more
A free Urban Sports Club L Pro Membership

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).

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