Department: Sales

Location: Portland, ME, USA

Description

Why Work Here?

At Arkatechture, we have a simple shared mission: to build a sustainable organization built upon three pillars: Do something meaningful, With a great team, Earning what you deserve.

We started in 2012 with a passion for data, business, and getting things done. We are a team of data lovers and technical experts who use our skills to help businesses big and small harness, utilize, and optimize their data. As New England's Data Resource, we are a small company constantly evolving to keep up with changing landscapes in the data world.

We are proud of the community and culture that we've created at Arkatechture, and we have no intention of slowing down. We offer a competitive benefits package that includes:

A flexible work-from-home policy
Open-concept offices in Portland, ME with an easy-going dress code, and fresh pots and pops all day (that's coffee and popcorn!)
Training & certificate reimbursement
A competitive benefits package that includes medical, disability, life insurance and optional dental/vision
401K Retirement planning with company matching
Generous paid time off and eleven paid holidays
Employee recognition through milestone awards including annual PTO increases and a 4 day work-week (32 hours/week) at 3 years of service!

All employees share our core values: put the team first, practice humility, take pride in everything we do, stay curious, care for our community & environment, take work seriously; ourselves not so much.

Job Description

The Chief Revenue Officer (CRO) will be responsible for overseeing all revenue-generating activities within the company. This includes leading our sales, marketing, and customer success teams to achieve our growth objectives. The CRO will play a critical role in developing and executing strategies to drive revenue growth, enhance market presence, and ensure customer satisfaction. This position reports directly to the CEO and will be a key member of the executive leadership team.

How To Apply

Please send a cover letter and resume with your application. You must submit both documents to be considered for the position. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Arkatechture we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Key Responsibilities

Strategic Leadership
- Develop and implement comprehensive revenue generation strategies that align with the company's growth goals.
- Identify and prioritize new market opportunities and revenue streams.
Sales Management
- Oversee the Sales team, setting performance targets, providing coaching, and ensuring the achievement of sales goals. Identify and pursue new business opportunities to expand the customer base.
- Oversee the development of sales strategies. Including target market segmentation, sales processes, and compensation plans.
Marketing Oversight
- Lead the Marketing team in creating and executing marketing campaigns that enhance brand awareness, generate leads, and drive customer engagement.
- Align marketing initiatives with sales objectives to ensure cohesive go-to-market strategies.
Customer Success and Retention
- Oversee the customer success team to ensure exceptional customer experiences and high retention rates.
- Develop and implement strategies to maximize customer lifetime value and drive upsell/cross-sell opportunities.
- Establish processes to gather and act on customer feedback to improve products and services.
Revenue Operations
- Optimize the revenue operations processes to ensure efficient and effective execution of sales and marketing activities.
- Develop and manage the revenue-related budget, ensuring cost-effective allocation of resources to maximize ROI.
- Utilize data analytics and market research to inform strategies, track performance, and make informed decisions.
Collaboration
- Work closely with Product Development, Finance, and other departments to ensure alignment and support for revenue-generating initiatives.
- Provide regular updates to the CEO and executive team on revenue performance, market trends, and strategic initiatives.

Skills, Knowledge And Expertise

Bachelor's degree in Business, Marketing, or a related field; MBA or advanced degree preferred.
Proven experience as a Chief Revenue Officer or in a senior revenue leadership role within a growing SaaS technology company.
Demonstrated success in developing and implementing revenue growth strategies.
Strong leadership skills with the ability to inspire and manage a diverse team.
Excellent analytical, strategic planning, and execution skills.
Exceptional communication and interpersonal abilities.
Deep understanding of sales, marketing, customer success, and business development functions.
Track record of achieving and exceeding revenue targets.

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