Deal Desk Analyst

City of London, hybrid

What you get to do in this role:

Provide on-boarding and refresh training on internal processes and systems to Sales team members in your segment.
Assist segment team members in ongoing maintenance and update of critical client and opportunity data.
Become expert in Intapp’s contracts and entitlements system and processes.  Provide guidance to sales team on account & contract complexity and Intapp Deal Standards for all active opportunities.
Ensure on-going tracking of all deal elements that may have revenue recognition implications.  Act as segment representative to Contracts and Revenue teams to ensure on-going visibility.
Assist segment sales team in the creation and maintenance of their Deals in CRM.  Act as resource to request new agreements from Contracts.  Play a client advocacy role by collaborating with Contracts to resolve questions/issues and ensure expeditious processing of new requests.
Assist segment team in deal execution by coordinating internal stakeholders to discuss, review, or approve non-standard deals as needed.
Upon order execution, ensure accurate ‘Closed Won’ booking of transactions in CRM.
Establish on-going data audits to continuously validate critical system information on clients and transactions.
Assist in a wide range of support tasks, utilizing strong organizational and analytical skills, under the supervision of CRM, Contract and Legal Operations leaders
Contribute as a team player to help maximize the value of the CRM team as an effective, respected, and valued resource within the company

In order to be successful in this role, we need someone who has:

3+ years in Contract or Sales Operations or Deal Desk role in a SaaS company 
Demonstrated attention to detail, ability to prioritize and manage time, and to successfully complete challenging projects
Proficient in MS Excel
Strong report creation skills 
Proven experience providing excellent operational support to client-facing organizations.
Strong financial and business acumen with a client service mentality
Strong analytical skills. Ability to collect and analyze input from multiple sources
Strong time management skills; ability to multi-task and prioritize
Superior verbal and written communication skills, including the ability to listen carefully, influence and network with a broad spectrum of internal and external colleagues and customers
Self-starter, reliable, honest and a proven team player
Resourceful problem solver, driven by results and comfortable working in a dynamic environment

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

Competitive base salary plus variable compensation and equity
Generous paid parental leave, including adoptive leave

Traditional comprehensive benefits, plus:

Generous Paid Time Off
Tuition reimbursement plan
Family Formation benefit offered by Carrot
Wellness programs and benefits provided by Modern Health
Paid volunteer time off and donation matching for the causes you care about
Home office stipend
Opportunities for personal growth and professional development supported by a community of talented professionals
An open, collaborative environment where your background and contributions are valued
Experience at a growing public company where you can make an impact and achieve your goals
Open offices and kitchens stocked with beverages and snacks

Job Type: Full-time

Salary: £50,000.00-£70,000.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Employee stock ownership plan
Employee stock purchase plan
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Matching gift scheme
Paid volunteer time
Private medical insurance
Referral programme
Sick pay
Work from home

Schedule:

Monday to Friday

Supplemental pay types:

Performance bonus
Yearly bonus

Experience:

Sales Operations/Deal Desk: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in London

Reference ID: nll/ak/dd/l

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