About Us

Lucky Lincoln Gaming is a licensed Video Gaming Terminal Operator in Illinois with over 200 locations at present. Our dedication to providing exceptional service to our clients and customers along with our tenured expertise and experience have established our team as one of the top Terminal Operators in the state of Illinois!

The Senior Director of Sales Operations will be responsible for optimizing sales processes, implementing effective sales strategies, and ensuring the seamless operation of the sales team. This role involves managing sales data and analytics, developing tools and systems to enhance productivity, and collaborating with various departments to align sales operations with overall business goals.

Key Responsibilities:

Sales Process Optimization:

Design, implement, and refine sales processes and workflows to improve efficiency and effectiveness.
Identify and address bottlenecks or inefficiencies in the sales cycle.

Data Management and Analytics:

Oversee the collection, analysis, and reporting of sales data to provide actionable insights.
Develop and maintain sales dashboards and performance metrics to track progress and inform decision-making.

Sales Tools and Technology:

Manage the selection, implementation, and optimization of sales tools and technologies (e.g., CRM systems, sales enablement platforms).
Ensure the sales team is trained and proficient in using these tools.

Performance Management:

Monitor and analyze sales performance against targets and KPIs.
Provide recommendations for improving sales strategies and performance based on data analysis.

Sales Strategy Support:

Collaborate with senior sales leadership to develop and implement sales strategies and plans.
Support strategic initiatives, including market expansion, territory management, and product launches.

Cross-Functional Collaboration:

Work closely with marketing, finance, and customer service teams to ensure alignment and support for sales initiatives.
Facilitate communication and coordination between sales and other departments.

Sales Forecasting and Planning:

Develop and manage sales forecasting models to predict future sales performance and inform resource planning.
Assist in setting sales targets and quotas.

Training and Development:

Design and deliver training programs for the sales team to enhance skills and product knowledge.
Provide ongoing support and coaching to sales representatives.

Reporting and Documentation:

Prepare regular reports and presentations on sales performance, trends, and forecasts for senior management.
Maintain accurate documentation of sales processes, policies, and best practices.

Qualifications:

Bachelor's degree in business administration, Sales, Marketing, or a related field.
Six or more years of experience in sales operations, sales management, or a related role, with a proven track record of success.
Strong people leadership ability and experience managing dispersed teams
Highly detailed oriented with a strong sense of urgency
Strong verbal and written communication skills. As a part of the leadership team, concise, clear, and direct communication style is preferred.
Experience in project management and ability to multitask
Strong analytical skills with experience in data analysis, reporting, and performance metrics.
Proficiency in CRM systems (e.g., Salesforce, HubSpot) and other sales-related technologies.
Ability to work collaboratively across departments and manage multiple priorities.
Experience in managing sales operations for a high-growth or complex sales environment and familiarity with long sales cycles preferred.

Core Values

Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we're also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate.

5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success.

Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs, and foster a culture of collaboration and teamwork.

Self-propelled! We have a strong desire for learning and growing both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get to anywhere we want to go.

Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency

Equal Employment Opportunity

Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to an inclusive, equitable and accessible workplace.

Lucky Lincoln Gaming, LLC Jobs

Senior Director of Sales Operations