If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our

community. For the past 35+ years, we have been generating revenue for the most innovative

tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These

achievements are a testament to our six core values, embraced by our 3,000+ employees

worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we

can help you find growth!

About the Order Operations Specialist:

MarketStar is looking for an Order Operations Specialist to support our Google team. This position is part of the Chrome/ Workspace for Education Ordering and Operations team. Responsibilities for this position include the support of a variety of ordering support issues that arise for partners in the licensing process. Having previous Google support experience is desired and will be very helpful in fulfilling the responsibilities of this role.

Location: Remote US

What Will You Do?

Function as external subject-matter-expert for Workspace for Education ordering questions and escalations

Partner Enablement – Build partner-facing resources for ordering best practices

Internal Enablement – Train and support internal teams to better comprehend Workspace for Education ordering nuances and scenarios

Internal processes – Create product conversion pathways guidance for order processing teams, streamlining ordering operations for discount programs and product conversions

Internal Operations – Point of Contact for triaging revenue recognition inconsistencies in Google’s systems

Order Quality – Program Management of order management team and discount practices to ensure quality

Assist partners in on-boarding, program agreements, and participating in Google Chrome’s partner program and partners establish a strong foundation for selling & ordering.

What Will You Need to Succeed?

H igh school diploma or equivalent required, Bachelor degree preferred

Function as external subject-matter-expert for Workspace for Education ordering questions and escalations

Partner Enablement – Build partner-facing resources for ordering best practices

Internal Enablement – Train and support internal teams to better comprehend Workspace for Education ordering nuances and scenarios

Internal processes – Create product conversion pathways guidance for order processing teams, streamlining ordering operations for discount programs and product conversions

Internal Operations – Point of Contact for triaging revenue recognition inconsistencies in Google’s systems

Order Quality – Program Management of order management team and discount practices to ensure quality

Assist partners in on-boarding, program agreements, and participating in Google Chrome’s partner program and partners establish a strong foundation for selling & ordering.

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

Structured learning and career development programs

Mental health program

Generous Paid Time Off policy

Paid medical leave

Child/Dependent care reimbursement

Education reimbursement

401k match, hardship loan program, access to financial wellness advisor

Comprehensive healthcare coverage including medical, dental, and vision

The hourly pay for this position is $ 30.00 . There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.

MarketStar Jobs

Order Operations Specialist