Job Title: Sales Operations Manager

Reports to: Chief Operating Officer

Salary: $70,000-80,000

Description:

The Sales Operations Manager is responsible for managing the day to day technical operations of our wholesale sales operations. This role is an essential conduit for key information between sales representatives, wholesalers and production leaders. The key functions of this role include oversight of state level compliance across our distribution network and new item setup with wholesalers and technology platforms, performing volume forecasts and managing market level goals, objectives and reporting thereof. This is a fast-paced, dynamic role for which flexibility, critical thinking and attention to detail are essential to success.

Essential Functions And Duties

Product Management/Compliance:

End to end management of new product operations lifecycle:
- Oversee accurate product set up in internal systems (Ekos, VIP/SRS, OSP)
- Coordinate between marketing and brewery operations departments to ensure artwork is submitted and packaging materials are received on time
- Submit TTB Label registrations
- Oversee state level label registrations
- Oversee wholesaler new item process
- Oversee IRI database maintenance
- Oversee preparation of chain new item process
- Coordinate initial production dates and packaging splits
- Ensuring new products are being ordered by appropriate wholesalers to meet launch timelines
Maintenance of systems data for current products (Ekos/SRS/OSP)
Manage Product Release Master Files
- Ensure all non-core/year round brands are being allocated appropriately
- Maintain dates, coordinate with production to ensure release dates are achieved
- Ensure allocations are confirmed with wholesalers and added to orders prior to production of batch

Order/Inventory Management

Weekly inventory review of wholesalers and HFBCo warehouse by product and SKU
Sales order review to maintain targeted days on hand and that necessary seasonal, specialty and/or new products have been added to the order
Pricing maintenance between invoicing system and wholesaler’s internal systems
Review of production schedules and packaging splits to ensure they are meeting depletions forecasts

Reporting

Provide actionable depletions forecasts to production scheduler
Build and oversee maintenance of management level dashboards which allow for quick overviews of inventory levels across HFBCo and its wholesaler partners
Build and oversee maintenance of management level dashboards showing depletions actual vs. budgeted and revenue forecasts vs. budgeted
Other reporting projects as assigned
Monthly reporting for out of state excise taxes

Qualifications:

Minimum of 5 years of relevant sales operations or logistics experience
Leadership skills and a track record for developing strong working relationships
Experience and agility with a variety of computer systems
Strong interpersonal communication skills
Strong problem-solving skills

Physical Requirements/Work Environment:

Ability to frequently sit, stand, walk, stoop, kneel, crouch, crawl
Physical work includes climbing stairs, climbing into tanks, pulling hoses, etc
Brewery environment:
Conditions can run from wet, hot and cold conditions, depending on season
Ability to work in frequently loud environments
Ability/knowledge to safely work with chemicals present in the brewery
Ability to frequently lift and/or move up to 50 pounds and lift and/or move over 50 pounds with or without assistance

About Us

The Hendler Family Brewing Company IS PROUDLY INDEPENDENT AND FAMILY-OWNED.

HFBCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.

HFBCo is proud to offer the following benefits to our valued employees:

Medical, Dental, Vision start on day one
Matching 401k
Paid time off, Vacation, Sick time, Company holidays
Training and industry related education
Membership in Master Brewers Association of America
Employee Meals
Free case of our beer weekly (must be 21+ years of age)

HFBCo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation due to a disability, please contact us at hr@jacksabby.com.

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Sales Operations Manager