D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.

Job Summary:

Reporting to the VP, Revenue Operations, the Director, Revenue Operations acts as a trusted partner for Sales, Marketing and Customer Success leaders on activities that drive D2L's revenue growth globally through go-to-market (GTM) strategy, revenue planning, forecasting, and effective GTM process. The Director will use data to strategically guide our global GTM teams to set and achieve their revenue objectives, support planning cycles, and oversee execution.

Managing a team, this leader will set clear goals, provide feedback, and foster a collaborative environment. Additionally, the role will be involved in hiring, onboarding, and mentoring new team members, and participating in professional development initiatives.

How You Will Make an Impact:

Tactical:

Partner with sales, marketing, customer success and finance teams to develop, implement and run a planning process to support growth across global markets and channels. This includes target setting, capacity modeling, and business segmentation
Lead bookings/ARR, churn and pipeline forecasting to achieve the organization's quarterly and annual targets
Collaborate with Sales, BDR, and Marketing teams to optimize the marketing funnel for revenue growth and enhanced conversion rates
Support field sales managers and leaders prioritizing accounts and prospects
Work with Deal Desk, Legal, Finance and IT to ensure efficient deal flow, approval processes and CPQ design
Leverage data insights and field knowledge to provide sales effectiveness strategies, playbooks and growth levers
Partner with Revenue Data Analysts and Finance to develop business reports, dashboards and general analytics related to organizational success metrics, sales KPI's and business goals
Provide oversight and leadership to revenue and marketing operations team members focused on optimizing Salesforce.com and related systems
Identify opportunities to streamline or automate manual process to improve GTM team productivity
Support sales managers in efforts to drive CRM usage and seek out ways to improve efficiency
Collaborate through cross-functional teams to accomplish established corporate and team goals and effectively manage relationships with other D2L teams

People Leadership:

Manage a team of D2Lers and champion a high-performing culture
Connect your team's day to day accountabilities to D2L's mission by setting clear objectives and performance expectations with your team members
Coach, provide regular feedback, provide career path and development or growth opportunities, and create a collaborative and open environment
Responsible for supporting vision, planning and defining team objectives, and leading execution of objectives
Work with your peers and leaders to drive productivity, efficiency, and hold team accountable for high quality outcomes
Play key role with interviewing, hiring and onboarding new team members
Produce and actively participate in knowledge sharing as well as professional development initiatives

What You'll Bring to the Role:

7+ years of experience in a revenue/sales operations position, of which at least 4 years were in a people leadership capacity
Solid understanding of SaaS business models and SaaS metrics that impact go-to-market teams
Proficiency with Salesforce and a go-to-market tech stack (such as Marketo or Salesforce Marketing Cloud)
Proven ability to develop and implement planning processes that impact revenue such as, capacity modeling, headcount planning, and business segmentation
Analytical mindset to understand customer, sales, and financial data to generate insights and tell the story behind the data for leadership
Expertise in designing, using and presenting reports and/or dashboards related to success metrics, sales KPIs, and business goals to all levels of stakeholders
Intellectual curiosity to challenge the status quo and present new and innovative ways of doing things
Strong communication and collaboration skills
Passionate about people leadership and leading effective, high-performing teams
Skilled in setting clear objectives, providing regular feedback, and aligning team activities with the organization's mission
Proficiency in coaching team members, providing career development opportunities, and creating a collaborative environment

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
2 Paid Days off for Catch the Wave related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.

D2L Jobs

Director, Revenue Operations