Design Manager, Inc., is the leading provider of project management, accounting, procurement, and payment capabilities (vertical ERP) tailored specifically for growing professional interior design firms. With thousands of active and long-term customers, the company is at the forefront of technological innovation in the design industry recently releasing its latest solutions to a market of over 250,000 firms in the United States. Our platform streamlines project management, client collaboration, and financial oversight, enabling designers to focus on what they do best: creating beautiful spaces. As a company committed to empowering design professionals with the latest technology, Design Manager, is poised for rapid growth with the recent backing of Performant Capital.

Title: Revenue Operations Manager

Located in the Atlanta Metro Area
Hybrid work environment, 3 days a week in the Midtown office
$110,000-120,000 USD

Who You Are & What You’ll Do

This is a unique opportunity to fuel Design Manager’s Growth by becoming a founding member of the Revenue Operations team, which is responsible for driving data and operational excellence across GTM functions (Marketing, Sales, Implementation and Customer Success). You will have many opportunities for increasing ownership, responsibility, autonomy, and career growth. You will partner closely with GTM leadership across one or more functions to develop, track and deliver against operating goals, drive revenue effectiveness and establish measurable processes which improve GTM efficiency.

You bring an understanding of revenue operations best practices and tools, and a passion for using data to constantly guide decision-making.
You are highly technical with experience in GTM process improvement, forecasting and capacity planning, and the design and execution of initiatives that propel business growth.
You thrive on owning complex projects in a fast-paced environment.

Responsibilities

Partner closely with management and leadership to drive strategy and operational excellence initiatives which optimize revenue funnels and GTM processes
Establish processes to accurately forecast revenue, including refining the forecast methodology and evaluating sales forecasting results and trends
Develop and implement GTM reporting and metrics to track ongoing delivery against GTM strategy; proactively monitor sales activities to maintain high levels of quality, accuracy and process consistency, and share key metrics for executive and board-level reporting
Lead deep-dive root cause analysis on specific, high-priority business challenges
Partner with other teams to develop and improve regular business-critical reporting

Your Impact

Revenue Strategy Development: Collaborate with the Head of Marketing to develop and execute revenue optimization strategies aligned with company goals. Assess effectiveness of sales and marketing process/methodologies and support our sales expansion and ICP strategy.
System Ownership: Manage and optimize our core GTM tech stack.
CRM Management: Manage and optimize our Hubspot CRM platform to streamline sales and marketing processes, track KPIs and drive desired behaviors.
Forecasting: Develop clean tracking and forecast motion within our CRM that covers pipeline generation and closed won revenue.
Revenue Analytics: Analyze performance metrics, identify revenue opportunities, and optimize monetization strategies.
Process Development: Build mechanisms and infrastructure to facilitate growth.
Strategic collaboration: Develop new mechanisms to address emerging strategic priorities, partnering with the cross-functional teams that play key roles in our sales engagements.
Funnel Quality: assess and make strategic, data-based changes to lead scoring, MQL, SAL, and SQL definitions and subsequent actions.

Requirements

Bachelor's degree and 2-4+ years of experience in B2B sales operations or revenue operations roles, preferably within SaaS companies
Strong problem structuring, critical thinking, and a can-do attitude
You’re a Hubspot ninja, with experience managing and administrating other GTM systems
Current tech stack includes Recurly, Zapier, Heap, Intercom, Client File, Mode
Proven experience using data to drive insights and business decisions; familiarity with data query/visualization tools (e.g., Mode, SQL) preferred

Benefits & Perks

Competitive Salary
401K Program
Medical, Dental, and Vision Benefits
Flexible Paid Time Off
Hybrid work environment

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