Responsibilities:

1, Manage all aspects of 3PL warehouse relationships

Coordinate initial setup, contract, processes, SLA agreements, pricing, etc.
Ensure all inbound shipments are unloaded and stored in a timely and economical manner
Ensure all Sales Orders are shipped on time, in compliance with retailer requirements, and in the most economical manner
Set day to day priorities for warehouse projects
Manage all special projects or rework as needed

2, Manage customer price lists and catalogs

Order Management
Ensure all customer Purchase Orders are compliant with agreed upon terms and pricing
Enter orders into the CRM system and ensure they are scheduled correctly and then properly processed through shipment and invoicing
Update Sales Team and customer regarding any discrepancies or allocation issues
Manage allocations and priorities when product is selling faster than expected or production delays have occurred
Update customer portals as needed regarding orders, terms, invoices, routing requests, etc.
Maintain records to support any future audit requirements

3, Reverse Logistics

4, Document all processes and procedures in writing to ensure maximum efficiency and consistency

5, Interface with all levels of the company to ensure cross team communication is effective and on-going

Qualifications:

Bachelor’s degree or above in business administration, sales, marketing, or a related field;
Fully understand all critical operational functions for Costco, BBY, Amazon, Walmart, Canada: Costco CA, Walmart CA, BBY CA, Canadian Tire
Proven experience in sales operations or a similar role, with a track record of managing sales processes and systems.
Strong analytical and data management skills.
Excellent communication and interpersonal skills.
Strong organizational and project management abilities.
Ability to work collaboratively with cross-functional teams.
Problem-solving mindset and attention to detail.

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