Description

What You’ll Do:

The Sales Operations Manager oversees a range of sales operational needs and is a proactive and solution oriented role, offering leadership and partnership management in the fast-paced world of start-up accounting. This position reports to the Vice President of Sales.

A successful Sales Operations Manager at Escalon has a high level of technical proficiency, a positive attitude, and a desire to grow as a professional; is self-motivated and responsible possessing strong communication, interpersonal, analytic, and time management skills; enjoys the creative aspects of our business and is driven to find the best possible outcome for clients, internally and externally.

Day-to-Day Responsibilities also include:

Collaborates with leadership to define new and evolving reports, develop/update reporting as change and new requirements are identified.
Manages the overall process of creating and submitting client Quotes, Proposals, Orders and Security Questionnaires, Vendor Registrations and RFPs for the Global team
Remain knowledgeable of key processes and initiatives in order to assist the sales and service team in achieving company goals
Cross Functional Activities may be required such as working with all teams implicated.
Actively support the Global organization as we drive Operational improvement through launching new initiatives

What You'll Bring

Must Haves:

Bachelor's degree in business, marketing, or related field, and/or equivalent work experience.
5+ years withing a fast-paced sales operations environment.
Extensive Administrative experience with Salesforce
Experience with NetSuite and Month-End Closing
Experience with Sales Enablement tools like: Salesloft, Gong, Highspot, etc.

Nice to Haves:

Experience within a business services firm
Expert Salesforce report navigation

Why You’ll Enjoy Working at Escalon:

We offer a variety of health benefits, all available on the first day of the month following employment with us, to keep you and your family feeling fit and well.

Medical, Dental and Vision options
Life and Disability
STD/LTD
10 Paid holidays each year
Flexible PTO
401K Retirement Plan
Incentive compensation

If you are hired at Escalon, your final base salary compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee’s geographic location. In addition to those factors – we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer.

Escalon is an equal opportunity/affirmative action employer.

More about us:

Escalon Services is a Business Process Management (BPM) company that provides Essential Business Services (EBS) through a tech-enabled platform to small- and medium-sized businesses (SMBs) and startups. The Company enables its clients to spend less time on "back office" functions and provides the value and insight that enables clients to spend more time focusing on delivering value and moving their businesses forward. With a US-based remote workforce and global delivery team in India, Escalon’s solution fills a widening service gap in the SMB market, underpinned by (i) increasing demand for quality insights in an increasingly competitive marketplace (ii) decreasing supply of CPAs and quality in-house talent and (iii) the cost frictions associated with scaling internal back-office teams as businesses grow. For more information on Escalon: https://escalon.services/

Since founding, the company has executed both on an organic and M&A strategy to expand service offerings and drive revenue expansion opportunity through cross-sell/up-sell. Before partnering with New Harbor Capital in late 2022, Escalon completed two significant acquisitions which tripled the revenue of the company and expanded the FinOps capabilities of the platform. Continued corporate development is a key value driver for the business going forward, with a highly fragmented market of service providers, often individually unable to scale due to lack of technology-enablement and offshore capabilities.

In late 2022, New Harbor Capital made a growth equity investment in Escalon Services.

About New Harbor Capital

New Harbor Capital is an experienced, lower middle-market private equity firm that seeks to partner with growth-minded, founder-owned companies. Based out of Chicago, New Harbor Capital is committed to optimizing the growth potential of its portfolio companies while respecting their long-term visions. The firm was founded on the belief that mutual respect and collaboration lead to successful outcomes. New Harbor recognizes the importance of finding the right partner, and the firm is committed to helping its portfolio companies and their leadership maximize both personal and financial goals.

As a strategic partner, New Harbor taps into decades of experience to guide businesses through challenging economic cycles and market conditions. New Harbor Capital has raised over $750M in capital across three funds and focuses on tech-enabled services, healthcare, and education services.

Description

What You'll Bring

Why You’ll Enjoy Working at Escalon:

More about us:

About Escalon Services, Inc.

Escalon Services Jobs

Sales Operations Manager