We are looking for a Sales Operations Analyst to join our team. You will support and enable the Sales team and ensure best practices are followed in order to provide accurate management information to the GlobalLogic Group board. You’ll ensure continuous improvement to processes, tooling, ongoing new business growth plans as well as support the Sales Director with general strategy development.

This is a Hybrid role - 12 month Fixed Term

Requirements:

About you:

Process driven individual capable of working with senior stakeholders to board level
A proven track record in sales operations analysis, reporting, resolving reporitng issues, preparing presentations.
Strong analytical skills and problem-solving skills.
Strong customer focus.
Advanced SalesForce, Powerpoint and MS Excel skills.
Ability to interface effectively with all internal teams at all levels.
Excellent written and verbal communication skills.
Ability to deliver to deadlines.
Ability to work independently.
High degree of competence and ability when it comes to running reports and
manipulating data.
Influencing, people and analysis skills combined with personal motivation

We are looking for an experienced Sales Operation Analyst with extensive experience of SalesForce to superuser level.

Responsibilities in this role include:

• Managing the end-to-end Sales Pipeline process; ensuring accuracy of opportunities and integrity of other data within the SalesForce system.

• Educate new Sales starters and train other internal members of staff (Pre-sales, Practice Heads, Business Ops) on Sales processes.

• Ensure the internal governance process for relevant opportunities is adhered to and record this within CRM system for audit purposes.

• Responsible for resolution of all Sales related system queries, to allow for timely month end closure.

• Identify and deliver improvement in both reporting and system usage and effectively communicate change.

• Work with limited feedback to invent and simplify processes to ensure constant

improvement of operations and sales enablement.

• Proactively source feedback on implemented changes and provide solutions for conflicts and concerns.

• Develop new tools and material to promote sales productivity.

• Provision of Sales Management Information including regular Sales Forecasting and provide analysis on performance vs. forecast by Salesperson.

• Initiate system changes through engagement with suppliers and keeping functionality knowledge current, in order to keep CRM system fit for purpose.

• Manage all aspects of the Sales SharePoint site, where these files can be easily

accessed by the sales team and other relevant stakeholders.

• Oversee and support Sales Operations Specialist with scheduling of sales team

meetings, training and quarterly reviews with practices. Ensure sales team attendance and preparation.

• Act as primary liaison for Sales to various departments and enhance collaboration and consistency within the organisation.

• Monitor and oversee usage and license allocation for Sales Cloud system.

• Support the Sales Director with sales strategy development.

• Oversee work carried out by Sales Operations Specialist.

Why work at GlobalLogic

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs.

We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

GlobalLogic Jobs

Sales Operations Analyst