Job Overview:
We are seeking a Sales Operations Administrator to join our team, this is a temporary role on a 6 month initial contract. Processing and coordination of sales orders dispatching from CMUK sites Portgordon and Alloa, whilst delivering outstanding customer service internally and externally. The ideal candidate will have previous experience in a Sales Administrator role, will possess strong organisational skills, with a keen eye for detail.

Duties:

Order Administration – taking orders and processing them onto our system (MFS). Keep customers informed between ordering and delivery.
Contract Maintenance – liaising with sales representatives to ensure sales contract details are up to date and accurate as these have a knock-on effect in the order process.
CRM Maintenance and Complaints Handling – ensure complaints are handled with care and consistency. Report and log complaints in our CRM system (HubSpot) quickly and accurately.
Invoicing & Credit notes – ensuring documentation is sent out in a timely manner. Monitoring overdue accounts and following the “on-hold” procedure.
Month-end Administration – customer statements and ensuring open orders are closed on time.
External Storage Administration – keep stock records up to date in external stores and check invoices are accurate.
Transport Administration – arrange 3rd party haulage when required to for sales orders and ensure invoices are accurate and settled in a timely manner.

Experience/Qualifications:

Experience of dealing with customer orders
Experience of sales administration
Strong PC and data entry skills
Strong communicate skills to develop working relationships
Attention to detail
Ability to work co-operatively with others and without supervision
Must have full driving licence

This is a fantastic opportunity for an organised individual with a passion for administrative tasks to contribute to our operations team.

Job Types: Full-time, Part-time

Pay: Up to £24,960.00 per year

Expected hours: 27.5 – 40 per week

Additional pay:

Bonus scheme

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
Life insurance
On-site parking
Paid volunteer time
Sick pay

Schedule:

Monday to Friday
No weekends

Experience:

Sales administration: 1 year (required)
administration: 1 year (required)

Work Location: In person

Crisp Malt Jobs

Sales Operations Administrator (Temporary)