Company Description

About Informa Tech

Informa Tech’s market-focused business connects communities and audiences across the global Information and Communications Technology industry. Informa Tech informs, educates, and connects the technology community through world-class research, training, events, and media. We offer an unrivaled reach to decision-makers in the technology marketplace, leveraging over 100 recognized brands trusted for research, information, education, and networking.

Job Description

Job Description

The Data Quality Management Specialist manages the accuracy of post sales delivery of Events, Virtual Events, Media and Marketing Services. This role is responsible for the maintenance of quality of the data and collaborates with internal partners to facilitate a seamless handoff for delivery. The ideal candidate has an incredible attention to detail; Accuracy is of high importance as the data is used to support the business in Sales, Customer Success, Marketing and Finance.

Key Responsibilities

Contract management; is responsible for the data accuracy of the contract process and entries into the business systems
Owns the inventory tracking process
Monitors and responds to internal and sales organization requests
Supports the sales organization with the contract process and client related requests
Acts as the liaison between media sales and Informa Engage with delivery preparation.
Is accountable for quality control on client billing, invoicing, and the main point of contact for sales on billing and invoicing
Conducts audits and reconciles data disparities across systems
Oversees management of the live floor plan throughout the sales cycle
Manages the rebook audit process and owns the communication to keep sales and team updated
Completes monthly billing reconciliation deadlines
Acts as the liaison between sales and the across Informa capabilities
Establishes and enforces best practices and data standardization

Qualifications

Experience & Qualifications

Understands pre and post sales principles and processes
Salesforce.com knowledge and strong Excel skills
Experienced in contract management
Highly organized with excellent ability to balance multiple projects
Strong financial knowledge/client billing and invoicing
Demonstrable experience within a quality control environment, focusing on accuracy of data, delivery, reporting and reconciliation of sold programs.
Highly organized, with a strong ability to balance multiple projects at once while paying absolute attention to detail
Focused on the accuracy and timeliness of billing delivery and deadlines
A strong influencer who is able to coordinate across multiple internal teams including Sales, Informa Engage, Operations and Customer Success.
Able to communicate conceptual solutions to peers and management effectively
Exemplary high standards of customer service; motivated and driven to succeed

Additional Information

About Informa

Employee experience is very important to us at Informa. On top of joining a supportive, diverse, and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally.

Why work for Informa?

25 days annual leave plus bank holidays, 4 days for volunteering and a day off for your Birthday! (Holiday runs from January to December)
Friendly staff who are all “expert’s experts” and additional training for development
Pension match and a range of other entirely flexible benefits to suit your needs - 5% Pension Scheme.
Regular Social Events and Networking opportunities
Share-Match options - become a shareholder!
Eye Care - Including eye test and glasses
EAP - legal & financial advice, wellbeing, counselling services. Mental health first aiders
My Active Discounts - Discounts on a variety of products from fitness, travel and retail
Flexible benefits - Critical illness insurance, Pension, Dental, Gym Membership, Dining Membership Card, Cycle to work scheme

Informa Tech Jobs

Sales Operations Specialist - Data quality management