The Global Director of Sales Operations will lead and optimize the sales operations function and and bid management processes across all across all global regions within the organization.This strategic role will focus on driving global sales performance, optimizing sales processes, and ensuring the preparation and submission of high-quality, competitive bids and proposals for design and build projects. The ideal candidate will work closely with senior leadership, regional teams, and cross-functional departments to streamline operations, drive strategic initiatives, and ensure business growth.

Key Responsibilities:

Global Client Solutions Strategy and Execution:

○ Partner with senior leadership to develop and execute the global sales strategy, focusing on revenue growth, profitability, and market expansion in the design and build industry.

○ Lead strategic initiatives that align with corporate goals and empower the sales teams to meet their targets.

Sales Process Optimization and Standardization:

○ Drive continuous improvement in global sales processes by identifying inefficiencies, standardizing methodologies, and implementing best practices to increase overall sales performance.

○ Implement best practices across all regions to ensure a unified approach to sales operations.

Sales Performance and Data Analytic:

Lead the creation of robust sales analytic frameworks. Track key metrics such as pipeline management, conversion rates, and forecast accuracy to provide leadership with insights and performance analysis.

Sales Forecasting and Pipeline Management

○ Own the global sales forecasting process, ensuring accurate predictions of sales performance and identification of growth opportunities.

○ Monitor pipeline health and ensure alignment of territories to drive efficiency and growth.

Sales Enablement and Training:

Collaborate with the sales enablement and training teams to develop and deliver resources, training programs, and tools that enhance the skills and productivity of the sales teams globally. Ensure the adoption of tools and resources to drive high sales performance.

Sales Technology Management:

Evaluate, implement, and manage CRM systems and other sales-related technologies to drive efficiency and automation. Ensure the effective use and adoption of technology across all regions.

Bid Management and Proposal Development

○ Oversee the bid management process, ensuring the preparation, review, and submission of high-quality bids for design and build projects.

○ Lead the coordination of cross-functional teams to develop winning proposals that meet client needs and align with the company's strategic goals.

○ Drive the standardization of bid processes to ensure timely submission of competitive bids that maximize win rates & track the progress of bids and proposals, ensuring proper documentation and alignment with strategic goals.

○ Provide leadership in developing and maintaining pricing strategies, scope definitions, and detailed proposals to ensure consistency and competitiveness.

Cross-Functional Collaboration:

Work closely with Marketing,Design, Project management, Operations, and Finance teams to ensure alignment and support for sales initiatives. Collaborate on pricing strategies, and promotional activities.

Sales Reporting and Dashboard Development:

Oversee the creation and management of sales reporting systems and dashboards. Provide leadership with real-time access to performance metrics, trends, and actionable insights.

Market and Competitive Intelligence:

Support the Client Solutions teams with up-to-date market intelligence and competitor analysis. Ensure the sales teams are equipped with the latest industry trends and information to gain a competitive edge.

Change Management:

Lead initiatives for process improvement and organizational change. Foster a culture of continuous improvement, scalability, and operational excellence across the global sales function.

Global Team Leadership and Support:

Provide leadership and strategic direction to the global sales operations team. Ensure alignment with corporate goals and regional needs, while providing support and guidance to regional sales leaders.

Requirements

Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred)
Minimum of 10+ years of experience in Sales Operations, bidding or a related role, with at least 5 years in a leadership capacity
Proven experience in the design, construction, or building materials industry, with a strong understanding of the bidding process and client relationship management
Strong knowledge of global sales strategies, sales processes, and sales metrics
Deep understanding of sales forecasting, pipeline management, and performance analytics
Experience leading global, cross-functional teams, including sales, marketing, product, and finance
Strong interpersonal and communication skills with the ability to influence stakeholders at all levels
Highly analytical with the ability to translate data into actionable insights and strategies
Proven ability to manage change, lead initiatives, and drive adoption of new processes and technologies across diverse teams and regions
Advanced proficiency with CRM systems (Salesforce, Microsoft Dynamics, etc.) and sales enablement tools

Preferred Skills:

Experience with BIM (Building Information Modeling) or other industry-specific software tools
Knowledge of Agile methodologies in sales operations
Expertise in international market dynamics and regulations related to interior design and furnishings

Benefits

For more details, pls. visit our website : www.spacematrix.com

Space Matrix Jobs

Global Director of Sales Operations