CANDIDATES MUST BE LOCATED IN THE UNITED STATES

About SafelyYou

SafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities.

Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. And today, our company is solving critical challenges in senior living, from resident falls and ER visits to staffing concerns, length of stay, and NOI. All helping ensure that communities can focus on improved care for residents while still reaching their financial goals.

SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019), a winner of the McKnight’s Tech Partner of the Year, and has been named to Fortune’s Impact 20 list, which recognizes companies making people’s lives better through innovation.

Your Role at SafelyYou

We are seeking a detail-oriented and highly collaborative Deal Desk Manager to support and scale our sales execution through structured deal review, pricing guidance, and contract alignment. Reporting to the VP of Revenue Operations, this role serves as a central partner to Sales, Finance, and Legal, ensuring deals are structured efficiently, comply with company policy, and move through approval processes quickly and predictably. The ideal candidate thrives in a fast-paced, high-growth environment and brings strong judgment, analytical rigor, and a customer-first mindset to complex deal scenarios.

Key Responsibilities:
Act as the primary point of contact for sales-supported deal structuring, including pricing, packaging, discounting, and non-standard commercial terms.
Partner with Sales, Finance, and Legal to review and approve non-standard deals, ensuring alignment with pricing strategy, margin targets, and contractual guardrails.
Own the development, maintenance, and governance of the deal approval matrix, defining clear approval thresholds and escalation paths.
Manage deal approval workflows and escalations, ensuring timely review, clear communication, and predictable turnaround times.
Serve as a trusted advisor to Sales by accelerating deal decisions and guiding reps through compliant, competitive deal structures through signature.
Analyze deal data and trends (discounting, concessions, cycle time) to identify opportunities to improve pricing discipline, deal velocity, and efficiency.
Partner with RevOps and GTM Enablement to document deal policies, maintain playbooks, and enable sales teams on pricing, packaging, and approval processes.

The Ideal Candidate:

Bachelor’s degree or equivalent relevant professional experience.
4–7+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related role within a SaaS or technology-driven environment.
Strong understanding of SaaS pricing models, discounting frameworks, and enterprise deal structures.
Proven ability to support complex, non-standard deals by balancing competitiveness, risk, and deal velocity through sound judgment.
Highly analytical, detail-oriented communicator who partners effectively with Sales, Finance, and Legal in fast-paced, high-growth environments.

Why Join Us? You Can Make a Difference!

SafelyYou offers a competitive compensation package, including but not limited to:

A mission-driven company culture
Fully remote
Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision
401k Program
Monthly Education, Well-being & WFH stipends
Non-accrual PTO
Growth Potential
Company Retreats
Medical & Family/Parental Leave

At SafelyYou, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We are committed to creating a diverse and inclusive workforce that celebrates diversity. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

We value all the perspectives our team members bring to the table, and that is why we don’t look for culture fit, but culture add. We want to hear from YOU! We encourage you to apply even if you do not fit 100% of the technical requirements.

SafelyYou Jobs

Deal Desk Manager