We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Position Description

As a Business Operations Coordinator for Travel + Leisure Co, this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!

You will be responsible to:

Provide exceptional customer service to our guests, business partners, and team
Identify ways in which to improve our customer service or processes
Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
Manage and protect company assets through all interactions
Understand and implement operational procedures that govern our business
Support new initiatives and help teams that are impacted by these changes
Maintain daily, weekly, monthly, or quarterly reporting needs
Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

You will partner with:

Sales and Marketing teams
Human Resources
Resort Operations leadership

Examples of projects you will work on:

Validating data and reporting or answering questions from onsite business partners
Supporting the integration of new processes and procedures

Requirements:

Proficient in Microsoft Suite
Have availability to support the business throughout weekends and holidays
Experience delivering outstanding customer service, with excitement!

In Summary:

You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team. You should be a communicative, reliable, organized person who is not afraid of learning new processes and embraces change.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program
Employee Assistance Program
Pet Insurance

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer @ travelandleisure.com, including the title and location of the position for which you are applying.

Job Type: Full-time

Pay: $18.17 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Day shift
Evening shift
Weekends as needed

Application Question(s):

Are you able to work weekends and holidays?

Ability to Commute:

Redmond, OR 97756 (Required)

Ability to Relocate:

Redmond, OR 97756: Relocate before starting work (Required)

Work Location: In person

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Business Operations Coordinator