Stellennummer

SEFEGR00935

Land

United Kingdom

Stadt

Manchester

Tätigkeitsfeld

Customer Support

Vertragsart

Absolvent

Our Sales Operations Graduate Program provides hands-on experience in supporting sales strategies, streamlining processes, & driving business growth

IN SHORT

Are you ready to kick-start your career and make a real impact on the dynamic energy landscape? SEFE, one of Europe’s leading energy companies, is offering an exciting graduate opportunity to join our Sales Operations Team in Manchester.

This is a fantastic opportunity for recent graduates to launch their careers in a supportive, inclusive environment. You’ll gain hands-on experience in an international company, build valuable connections, and start shaping a meaningful career in a fast-growing, future-focused industry.

From day one, we’ll support you in developing the technical, digital, and professional skills needed to excel in this analytical graduate role.

WHAT YOU WILL DO

As a Sales Operations Graduate you will analyse, interpret, and present complex energy data to support business decisions, optimize energy operations, and ensure regulatory compliance. This will involve data extraction and advanced analytics, as well as collaborating with cross-functional teams to leverage insights that drive operational efficiencies and revenue growth. Some of the key activities of this role include:

Meter Data Validation and Analysis - Validate and analyse meter data for accuracy and reliability, resolve discrepancies in meter readings, ensuring data integrity in the billing system.
Exception Handling and Root Cause Analysis - Identify and resolve exceptions related to meter reads. Conduct root cause analysis on recurring data issues, document findings, and recommend corrective actions to improve data accuracy.
Data Reconciliation and Accuracy Maintenance: Reconcile meter read data with historical usage patterns and ensure consistency across customer accounts and work with the relevant agencies to verify and correct meter readings.
Industry Performance - Ensure meter read data processes adhere to industry regulations and company policies. Support audits and compliance reviews by preparing necessary documentation and ensuring data is accurate and accessible.
Process Optimization and Operational Support: Work with operations, finance, and customer service teams to support process improvements in energy operations, billing, and customer experience. Provide data-driven recommendations to improve energy efficiency, reduce costs, and enhance revenue generation.
Customer insights: Identify trends and opportunities within customer segments to support service strategies and improve billing accuracy

WHAT YOU WILL BRING

We’re looking for an ambitious individual who’s on the lookout for an organisation where you can thrive and grow. To be considered, you should have:

A degree or predicted degree in a STEM subject (2:1), together with
Three A levels (or equivalent) at grade A* - C or equivalent
Minimum of 5 GCSE’s (or equivalent) at grades 4 – 9 including Maths and English
The right to work in the UK for the duration of the Graduate Programme

You will also demonstrate

Analytical Thinking – Ability to assess situations, identify key issues, and establish clear decision-making criteria
Problem Solving & Initiative – Skilled at evaluating pros and cons, using logical reasoning to guide decisions
Planning & Organization – Effectively manages time, prioritizes tasks, tracks progress, and adapts plans as needed
Results Orientation – Demonstrates drive and commitment to achieving objectives and completing tasks efficiently
Communication – Confidently and clearly communicates both verbally and in writing
Collaboration & Teamwork – Actively listens, builds rapport, and works effectively with colleagues
Adaptability – Thrives in dynamic environments, demonstrating flexibility and responsiveness to change
Resilience – Maintains focus under pressure and quickly recovers from setbacks
Technical Proficiency – Strong working knowledge of Microsoft Office applications

ABOUT US

Securing Energy for Europe – it’s a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we’re taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.

SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFE’s activities span the energy value chain, from origination and trading to sales, transport, and storage. Through its decades-long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial customers in Europe, with an annual sales volume of 200 TWh of gas and power. Its 50,000 customers range from small businesses to municipalities and multinational organisations. By investing in clean energies and especially in the hydrogen ecosystem, SEFE is contributing to the energy transition. The company employs around 2,000 people globally and is owned by the Federal Government of Germany.

Our international teams work across locations in Europe, Asia, and North America. We’re passionate about energy and the important role it can play in shaping a better future.

Securing energy – now and for the future.

OUR BENEFITS

We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.

In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model.

bonus earning potential
non-contributory pension with 10% employer contribution
25 days holiday plus bank holidays and volunteering days
buy / sell holidays
life assurance
medical and dental insurance (family cover)
range of optional flexible benefits

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.

Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow.

SEFE Securing Energy for Europe GmbH Jobs

Graduate - Sales Operations (m/f/d)