Business Operations Officer

Ongoing role within the NSW Government

Perfect opportunity to grow your career in a smaller organisation

Central Sydney location, with flexible working conditions & hybrid working options

Join a collaborative and delivery-focused team

About the role

The Corporate Services team at IPART are looking for Business Operations Officer to work across our Business Operations Team, providing innovative solutions and exceptional customer support in the areas of procurement, work health and safety, workplace services, data and insights and corporate planning.

We are looking for someone who seeks variety in their work and wants to gain experience in optimising business processes while helping support IPART staff as they deliver services to the people of NSW.

This role will set you up for a career in the NSW public service and has a key focus on providing a range of services across the organisation to support the delivery of expert advice on procuring goods and services, project support, reporting and compliance with various legislative and policy requirements.

About you

We are looking for someone who thrives in a busy and varied environment, delivering outcomes within agreed timeframes and with a level of autonomy.

Experience in procurement and corporate support is welcomed whether it’s from Government or other sectors.

You will be highly efficient at time management to address multiple priorities and unforeseen issues.

You will also be articulate in explaining processes and business requirements to our internal and external to stakeholders.

There will never be a dull day in this role as you work across the business operations and procurement functions. You will be a key player in bringing a cohesive approach to expense management, corporate and procurement reporting and working on key internal reform and quality improvement projects.

The salary range for the position is $93,738 - $102,666 per annum, plus superannuation and annual leave loading.

You can read the role description here. If you have any access issues due to firewall settings, please try to access the role description from another device on a different network.

About us

The Independent Pricing & Regulatory Tribunal (IPART) makes the people of NSW better off through its independent decisions and advice. We help people get safe and reliable services at a fair price.

IPART undertakes independent regulatory functions in the water, transport, local government and energy sectors in NSW. We also undertake reviews and investigations into a wide range of economic and policy issues.

Our organisational values are:

Integrity and courage – we are willing to make the difficult decisions

Curiosity and openness – we seek out and develop new ideas that will improve our work

Respect and inclusion – we bring together diverse experiences and skills to generate better solutions

Making a difference – we pursue better outcomes for the people of NSW

If your values align with ours, we want to talk to you!

For more information go to Work at IPART | IPART (nsw.gov.au)

Applying for the role

Applications should include a cover letter (maximum 2 pages) that addresses the requirements detailed in the Role Description and a resume (maximum 5 pages) which clearly details your skills and experience as relevant to this role.

You must also separately address the following Target Question (300 word limit per question). Please note failure to provide a response to this question may limit your application progressing to the next stage.

1. Describe a time where you were required to undertake a variety of tasks in an environment with strong compliance controls in place. What did you do, how did you ensure that the requirements were complied with, and what action did you take when they were not?

Applications close Monday 7 April 2025 at 10am. Late applications will not be accepted.

For further information about the role please contact Norman Cossey, Manager, Business Operations on (02) 9113 7717 or at Norman.Cossey@ipart.nsw.gov.au

Our Commitment to Diversity, Inclusion & Flexibility

IPART is proud to be an EEO Employer. We encourage and welcome applications from people from diverse backgrounds including: Aboriginal and Torres Strait Islanders; people living with disability; people from a Cultural and Linguistically Diverse (CALD) background; people who identify as LGBTQI+, people with a lived experience of mental health and people of mature age.

We want you to bring your best self to this application process. If you feel you may require an adjustment during any stage of the recruitment process, please contact our HR Team via hrenquiry@ipart.nsw.gov.au or 02 9019 1953 or 02 9019 1991.

Additional information

This recruitment process will include pre-employment screening.
To apply for this role you must be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.
This recruitment activity may result in the creation of a talent pool to fill other ongoing and temporary vacancies for similar roles within IPART. Placement in the talent pool remains valid for 18 months.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Independent Pricing and Regulatory Tribunal of NSW Jobs

Business Operations Officer