Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program

Job Description

Key Duties & Responsibilities:

Manage sales forecasting, pipeline data, and performance analysis to support VP of Sales and Sales Leaders
Develop, implement, and improve end-to-end sales processes, including CRM (Salesforce) management and data accuracy
Prepare reports and management packs for board meetings and sales leadership reviews
Collaborate with cross-functional teams (Finance, Alliances, etc.) to ensure alignment and reconcile revenue differences
Provide training and support to the sales team on processes, tools, and reporting
Maintain and improve sales administration documentation, policies, and KPIs
Support strategic initiatives such as product go-to-market plans and sales transformation projects

Qualifications

Skills / Experience:

Previous experience undertaking a sales operations role, preferably within IT / sales environment
Commercially astute and highly confident in manipulating, interpreting and reporting on financial/sales data and key trends
Excellent administration skills and highly proficient in IT and MS packages especially MS Word and Excel as well as CRM tools
An enquiring mind with a logical approach to work, combined with analytical and problem-solving skills in order to confidently analyse and articulate trends as well as large sets of data
Excellent communication skills both oral and written with the ability to influence and articulate an opinion effectively
Excellent interpersonal skills, the ability to work cross functionally and interact confidently with multiple stakeholders
Goal-orientated, tenacious and results driven approach to work with the ability to meet and exceed expectations, targets and deadlines
Demonstrated ability to prioritize, manage time and multi-task effectively in a fast-paced environment
Keen eye for detail, places great importance on accuracy and attention to detail
Proactive in approach with a flexible attitude
A self-starter with the ability to work independently with minimal supervision
Team player – understands the importance of collaborative working

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Telefónica Tech (EN) Jobs

Sales Operations Coordinator