Overview
We are seeking a detail-oriented person to fill an important role within our business. This position requires a strong understanding of the sign and graphics industry along with a general understanding of the admin requirements of business, its processes, pricing and customer relations . The front of house receptionist will take calls, process enquiries and also be involved in estimating and will collaborate closely with managers, clients, and suppliers to deliver accurate data that meets the needs of our projects.

Responsibilities

Prepare detailed cost estimates for various projects, including materials, labour, and overhead costs.
To manage and develop customer relationships
Front of house contact with clients, in person by email and over the telephone.
Collaborate with managers to ensure all aspects of the project are considered in the estimation process.
Maintain and ongoing relationships with clients to process their needs.
Monitor ongoing projects to identify any changes that may affect costs and adjust estimates accordingly.
Front of house, reception based.
Work as part of a small friendly team providing essential communication and feedback to colleagues and clients alike.

Skills

Strong analytical skills with attention to detail to ensure accuracy in all areas.
Proficiency in dealing with client relationships, new and existing.
Excellent communication skills for effective collaboration with clients and team members.
Familiarity with signage production methods, materials, and industry standards is essential.
To work as a team with fellow Customer Services employees and Production.
Take and relay client briefs to Production Manager in a comprehensive manner.
Positive proactive attitude
Ability to work under pressure and meet tight deadlines while maintaining high-quality standards.
Proficient in IT generally
Previous experience in a similar role within the graphics industry is preferred.

Join us as a front of house estimator, admin assistant and receptionist, where your expertise will contribute significantly to our ongoing success!

Job Type: Full-time

Pay: £28,000.00-£36,533.00 per year

Benefits:

Company pension
On-site parking

Schedule:

Monday to Friday

Experience:

sign shop: 1 year (required)

Work Location: In person

Reference ID: front of house receptionist, admin assistant and estimator
Expected start date: 01/06/2025

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