Senior Business Operations Coordinator

Join Destination NSW, the champion and voice for the visitor economy within the NSW Government
Clerk Grade 7/8 position with a salary range $113,574 - $125,720 per annum plus superannuation
Ongoing role located in The Rocks, Sydney

About the role

The Senior Business Operations Coordinator provides essential business, financial and project coordination support to the Sport and Destination Events team. You will help ensure the smooth day-to-day operation of the team by coordinating key processes, managing workflows and maintaining accurate records across a range of event investment and business activities. The role also involves preparing reports, presentations, submissions and other documentation to support informed decision-making and effective stakeholder communication.

You will play an important part in monitoring budgets, financial reporting and forecasting, while supporting the delivery of projects and business initiatives across the division. Working closely with colleagues and stakeholders, you will help improve systems, processes and ways of working to ensure activities are delivered efficiently and in line with organisational objectives. This is a varied role that offers the opportunity to contribute to major sporting and destination events while supporting continuous improvement across the team.

About Destination NSW

Destination NSW is the champion and voice for the visitor economy within the NSW Government. Spearheading a whole-of-government approach to visitor economy growth, Destination NSW influences and shapes the visitor economy through strategic research, policy and thought leadership, stakeholder engagement and consultation, commercial partnerships and investment in visitor experiences, business support, marketing and events. Destination NSW is also the major investor in Business Events Sydney (BESydney) for the purpose of securing more international and domestic conventions, incentive travel reward programs, corporate events and exhibitions.

See destinationnsw.com.au for further details.

About You

You have experience in business administration and finance with a strong track record of coordinating business operations, managing budgets and supporting project delivery. You are confident working with financial information, including budget tracking, forecasting, cash flow monitoring and reporting, and have experience using CRM, database and workflow management systems to support efficient business processes.

You are highly organised and able to manage competing priorities while maintaining a high level of accuracy and attention to detail. With strong written and verbal communication skills, you can prepare clear reports, briefs and correspondence and build productive working relationships with a range of stakeholders. You also bring experience in business reporting, contract administration or project coordination, along with the ability to identify opportunities to improve processes and ways of working.

To learn more about the role, please click here to download the role description.

How to Apply

Your application must include:

an up-to-date resume (maximum 5 pages)
and a cover letter (maximum 1 page) that details your capabilities and experience in relation to the above role.

Applications must be submitted via our recruitment portal; applications will not be accepted by email.

Closing Date: Monday 29 June 2026 [10.00AM]

Contact: For any questions related to the role please contact Brendan Ma, Manager Business Operations via brendan.ma@dnsw.com.au.

For any questions about the recruitment process or to discuss reasonable adjustments please contact Sally McRae, Talent Acquisition Partner via recruitment@dciths.nsw.gov.au.

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

Create social and economic opportunities for the state
Support the creation of jobs across the creative, visitor and night-time economies
Prioritise First Nations artists, stories and culture
Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all
Drive visitation through events, campaigns and visitor experience development
Activate our night-time and creative economies to unlock unique precincts and community spaces
Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment
Support NSW's key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state's diverse cultural assets and history.

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.

Department of Creative Industries, Tourism, Hospitality and Sport Jobs

Senior Business Operations Coordinator