Who We Are:

Fresh from San Diego, California, Blenders Eyewear was founded in 2012 to provide quality products at a great price. Our eyewear is for the pleasure-seekers of the world, the ones who lust for life’s adventure, and the people who will not stop until they find it. We are fueled by the ocean, the culture, and the shot of energy that hums through our little slice of the world.

Blenders sprung to life because a lot of people felt the same way we did. We were sick of paying huge markups for brand name eyewear when we could make the same for better and for a fraction of the cost. So every time you rock your Blendz, we hope they serve as inspiration to take chances. To shoot your shot. To chase your spark!

The future is bright at Blenders, and that’s where you come in! We’re looking for a Sales Operations Manager to add to our team of smart, dedicated, and passionate people.

Position Overview:

Reporting to the Director of Operations the Sale Operations Manager provides daily support for the Operations department, and cross functional teams where necessary, to ensure proper ﬂow of orders and inventory transactions, inventory transfers and general inventory integrity, as well as proper data transmissions across all systems (internal & external). This includes, but is not limited to, the general oversight of day-to-day operations of Blenders’ distribution partners (3PL’s & specialized services), Retail order forecasting and inventory replenishments, and ensuring all orders are processed in a timely manner within proper service level agreements (SLA). The role oﬀers essential support to ensure that Blenders Eyewear achieves world class inventory availability and inventory health, resulting in excellent customer experience.
Essential Functions + Responsibilities:

Order ﬂow management: The Sales Operations Manager works with the appropriate internal and external parties on providing solutions for any order flow disruptions, as well as actively working collaboratively in a cross functional capacity to continually optimize all orders processes.
Inventory management: Provides daily support as needed to ensure inventory integrity is maintained across systems, auditing transactions, creating & executing transfer orders, and providing supporting information for any proposed adjustments to inventory. End of period duties also include regular reporting and reconciliation tasks related to balancing all system transactions against the physical movement of goods.
Retail forecasting: Works directly with the Blenders Retail team to create weekly inventory replenishments, based on sales forecasting models. Creates, maintains, and executes eventual transfer orders for all items shipping from 3PL partners to each Blenders retail location.
Supply Chain & Logistics Support: Support of the Operations team as needed to ensure that all new products are properly created and integrated across systems; review and analyze reporting for special projects and general troubleshooting tasks.
Inventory Management: Tracks inbound shipments through freight forwarder to ensure they are complete, correct, and on time to Blenders Eyewear 3PL warehouses. Coordinates the receiving of goods with 3PL and resolves any discrepancies with the warehouse, freight forwarder and supplier. Updates and ensures inventory accuracy across all systems. Acts as liaison between Operations & Accounting teams to ensure all systems transfers (virtual & physical) are current and accurate, as Blenders continues to rapidly expand into new sales channels and geographical locations.

Skills:

You are organized and can easily multi-task.
You will be responsible for process improvement and implementation, therefore having strong organizational skills is key to success.
You are a problem solver. You value ﬁnding the root cause of problems and are skilled at presenting solutions.
You have experience building relationships with internal teams and external partners
You must be creative, curious, and able to take constructive criticism to continually evolve the role and its processes
You are a skillful communicator. You are an active listener, value honesty and empathize with others.
You are a time management expert.
You have an obsession with eﬃciency and accuracy

Work Requirements:

Must have at least 5+ years of experience
You are skilled in Microsoft Excel
Experience with inventory management
Shopify Plus experience
Experience with inventory and order management in ERP systems- NetSuite is ideal
Working knowledge or 3PL distribution models
Business Operations Experience is a plus!
Normal working hours are Monday through Friday (8:30AM-4:30PM)
This job is hybrid schedule with a minimum of 3 office days per week in our San Diego HQ

Disclaimer:The above job description is meant to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

All job requirements are subject to possible modiﬁcation to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or signiﬁcant risk to the health and safety of themselves or other employees.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proﬁciently. Continued employment remains on an “at-will” basis.

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Sales Operations Manager