Skin + Me is a mission driven start-up with seriously big skin goals.

We're looking for an experienced operator to join our Operations Team at Skin + Me. This is a full time role, based on-site Monday to Friday with days split between our state of the art factory in Acton and our Paddington HQ.

This role encompasses a wide array of responsibilities, it will require flexibility, adaptability, and a proactive mindset from someone who thrives in fast paced environments. This role will report into our Operations Director and own delivery of business critical projects end to end.

What you'll do:

Project Leadership: Take ownership of complex projects, ranging from operational optimization to the launch of new ventures
Trusted Partner: Utilise and create data-driven insights to advise our Operations Director on strategic initiatives and operational decisions
Operational Mastery: Ensure efficient workflows and maintain momentum in a high-growth setting
Cross Functional Communication: Drive outcomes across departments and stakeholders

Who you are:

These are the skills and experience we're looking for. Even if you don't tick every box, but feel you're right for us, we'd still love to hear from you.

Experience in a fast paced operations environment, ideally physical operations e.g. manufacturing, supply chain, physical goods, etc
Previous experience in a fast paced environment, such as a start up, scale up or consultancy projects in these environments is desirable
Comfortable in ambiguity, proactive, and able to turn complex challenges into actionable solutions. You thrive on a challenge and consistently deliver results
Exceptional communication, stakeholder management and negotiation skills - internally and externally with individuals of all levels
Experience in engineering relating to machines and packaging would be advantageous
You are very confident analysing data to derive actionable insights and inform decision-making. Experience in SQL would be advantageous.

Why should you choose Skin + Me?

A daily challenge - in a thrilling, entrepreneurial start-up environment, no two days will ever be the same
Make a difference - work within a revolutionary company that is focused on improving millions of lives
Significant equity - potentially life-changing value if you commit to our long-term mission
Serious commitment to growth - personal development is important to us and we'll make sure we support your growth, and give you broad experience across your role
Support network - the Skin + Me investors and advisors that you'll have the opportunity to work with have built some of the world's best consumer companies

Benefits:

25 Days Holiday (+ all the usual Bank Holidays) - It's important to take a break and recharge, that's why we offer a generous holiday allowance
Free Breakfast & Lunch - It's important you are well fueled for the day so we've got your breakfast and lunch covered. Plus drinks and snacks are available too!
Equity - We offer a competitive salary and a generous share award package that means every employee has a stake in the business. We really are all in this together
Health and wellbeing focus - We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office. We'll be sure to always prioritise your physical and mental health
£500 annual development budget for any learning, training and development opportunities. Courses, books, software - if it helps you in your role, we'll help you get it.
For working parents, we're proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month.
Culture club - Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more.
You'll get highly discounted Skin + Me products for you, and 10 friends + family too.
Generous employee referral scheme, if you know more fabulous people refer them to work with us too and you'll get a bonus when they pass probation.

More about Skin + Me:

There's a huge problem in the world of skincare: people struggle with more than just how their skin looks. They also worry about how it makes them feel and how to manage it long-term. We're on a mission to change that.

The truth is that achieving your best skin isn't complicated. The secret? Using a stripped back routine with the best combination of active ingredients for your skin goals. The right products and knowledge make it possible to tackle everything from fine lines and wrinkles to adult acne, rosacea and pigmentation. We're united in the belief that everyone should have access to expert advice, treatment plans and ingredients that work - minus the big price tag and the long dermatologist waitlist.

Skin + Me is a mission-driven start-up, building a pioneering online dermatology service powered by experts. We take customers through a simple online medical consultation and our prescribers formulate custom treatments that can't be bought on the high street. Each one is personalised to the individual's skin goals. It arrives in their letterbox each month and evolves alongside their skin - because everyone's skin is different and no two journeys are the same.

Skin + Me recently secured £10 million in a series B funding round, reflecting the growing interest in expert-approved skincare. We've raised funding from some of the best-known direct-to-consumer entrepreneurs and VCs, including Octopus Ventures. Our highly experienced founding team comes from the likes of Facebook, Charlotte Tilbury, Tails.com and Graze.com.

Our journey has just begun and we'd love for you to join us as we change the face of skincare! Think you're up for the challenge?

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