$80,000-$110,000 per year Viventium Software Inc. is a SaaS-based human capital management solution that provides a remarkable user experience and award- winning software. Viventium provides flexible software and expert guidance so clients can be sure their payroll is done right.

Viventium offers specialized solutions in the health services markets which include home care agencies and skilled nursing facilities. Viventium Software supports all fifty of the United States with payroll and HR solutions.

Relax – you’re with Viventium.

Position Purpose

We are seeking an experienced, detail-oriented Deal Desk Manager to join our Revenue Operations team. This is a high-impact, customer-facing role that plays a pivotal part in the quote-to-cash (Q2C) lifecycle, directly influencing deal velocity, pricing accuracy, and revenue recognition. The ideal candidate will be a proactive, strategic thinker with a strong grasp of SaaS and consumption-based revenue models, sales operations, and deal execution.

You will work cross-functionally with Sales, Customer Success, Implementation, Legal, and Finance teams—ensuring deals are structured for success and closed efficiently. This position requires a flexible schedule, with availability to support month-end and quarter-end deal activity.

Essential Duties and Responsibilities

Own the end-to-end deal desk process—from opportunity setup to quote generation, proposals, and order form management
Provide strategic guidance on pricing, packaging, bundling, and discounting for both subscription-based (SaaS) and usage-based (consumption) deals
Review and manage contract terms, with expertise in amendments and contamination avoidance in ongoing agreements
Enforce discount thresholds, volume pricing models, and margin rules to maintain deal profitability while supporting sales velocity
Oversee the full Q2C lifecycle: new bookings, renewals, upsells, uplifts, and add-ons, across recurring revenue and consumption-based billing models
Monitor contract lifecycle events such as renewal windows, auto-renewals, and notice periods, and communicate key milestones to Customer Success or Sales
Work closely with Finance and Legal to support deal reviews and ensure timely execution and documentation compliance
Manage and enforce the deal approval process, ensuring all proposals meet internal policy requirements (pricing, discounting, terms)
Act as the primary gatekeeper for non-standard deal terms, escalating to Legal, Finance, or leadership as needed
Partner with Sales and Leadership to streamline approval flows, eliminate unnecessary delays, and accelerate deal turnaround time
Maintain and improve approval matrixes, including delegation of authority thresholds and special approvals
Operate primarily in DealHub CPQ and HubSpot CRM for quote and deal data management
Maintain and update pricebooks, and product bundling logic across revenue models
Act as the main point of contact to collect necessary deal documents from customers and enter data accurately in CRM
Coordinate the transition of signed deals to the Implementation and Success teams for seamless client onboarding
Remove bottlenecks, increase deal velocity, and drive urgency through better workflows, playbooks, and tools
Create and maintain dashboards for real-time insights into deal flow, renewals, consumption trends, and Q2C efficiency
Track and report on deal approval cycle times, identify bottlenecks, and lead initiatives to reduce time-to-approve while preserving control and compliance
Own the creation, management, and continuous improvement of proposal templates, order forms, and deal rooms to support consistency and speed in deal execution
Ensure templates reflect current pricing, legal language, packaging, and go-to-market strategies across both SaaS and consumption-based offerings
Partner with Marketing, Legal, and Sales Enablement to keep templates compliant, branded, and easy to use
Manage deal rooms or digital workspaces used to centralize proposal documents and client-facing collateral
Continually refine deal desk policies to align with evolving pricing models, including hybrid SaaS + usage billing
Standardize best practices to scale quoting, approvals, and contract management in a fast-paced environment
Continuously refine deal desk workflows and tools to optimize approval routing, exception handling, and compliance controls

Minimum Qualifications

5+ years of experience in Deal Desk, Sales Ops, or Revenue Operations, preferably in a B2B SaaS company
Strong understanding of both SaaS subscription and consumption-based revenue models
Experience managing multi-level approval workflows and working with Legal, Finance, and executive stakeholders on complex deals
Hands-on experience with DealHub CPQ, HubSpot CRM
Working knowledge of contract amendments, renewal mechanics, and prevention of agreement contamination
Expertise in quote-to-cash processes, including dynamic pricing and custom terms
Comfortable managing pricebooks, bundles, and complex product hierarchies
Customer-facing experience and ability to manage cross-functional relationships
Strong organizational, project management, and multitasking capabilities
Willingness to work a flexible schedule, including extended support at month-end and quarter-end periods

Preferred Qualifications

Salesforce proficiency is highly desirable

Travel Requirements

11-20%

Viventium is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Viventium makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Deal Desk Manager