Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.

The Sr. Business Analyst, Operational Effectiveness will provide analytical support to the organization across a variety of projects and assist with developing junior team members.

This position is responsible for working with cross functional leadership to coordinate the development, enhancement, and execution of complex, high profile projects. The position will serve as the facilitator for performance guarantees (PG), ensuring standards and policies are adhered to, while providing Operational leadership guidance during the performance guarantee negotiations.

The position will also be responsible for performing business process analysis, and documenting business requirements as well as current state and future state business processes to improve existing systems and operational processes. The Senior Business Analyst must demonstrate leadership skills in a team environment with hands-on business analysis and problem-solving skills, strong communication skills, both written and verbal, a strong concentration in functional analysis, and experience in mentoring team members.

This is a Full Time, remote Senior Business Operations Analyst role.

What You'll Do

Partners with the internal and external clients to understand the work process or processes, business goals, etc. in order to document requirements. Identifies desired results and provides an understanding of the opportunity or problem.
Serves as the main contact for a regional book-of-business for the organization on performance guarantees (PG):
Manages adherence to the organizations PG policy and procedure;
Actively works to reduce overall organizational risk associated with PGs;
Supports organizational growth, goals, and sales opportunities through the facilitation of the performance guarantee process and/or other operational requested analyses or support;
Educates, advises, and counsels organizational team members on potential risks to help reduce, prevent, transfer, or insure against financial risks;
Provides client facing support to Operations during contract negotiations, RFPs/RFIs, and standalone PG negotiations
Provides guidance and oversight related to PG reporting and tracking.
Provides analytical support to senior Operational leadership completing assigned tasks, ad hoc requests, and projects in accordance with assigned timeframes and present analyses/findings to appropriate parties.
Interacts and develop working relationships with individuals throughout the organization.
Perform analysis for assigned region with the help of internal partners:
Develops specific account knowledge and understanding of contractual terms and actual performance to assist internal partners in developing and enhancing account strategies.
Develops and analyzes financial and operational metrics scorecard
Improves profitability by reducing risk exposure
Works closely with key stakeholders to develop a deep understanding of their business and needs to provide analysis and recommendations to project teams for utilization in strategic project planning.
Completes assigned tasks, ad hoc requests, projects in accordance with assigned timeframes and present analyses and findings to clients.
Serves as key liaison between cross functional teams to provide consultation and gap analyses ensuring optimal operational effectiveness.
Controls changes to the requirements documentation, and communicates with clients using data and process models to clarify and validate requirements.
Responsible for managing multiple projects including the development, implementation, and support for assigned projects.
Publishes, distributes, and ensures sign-off of the Business Requirements Document and controls all changes through a formalized change request process.
Researches and provides recommendations to project and client leadership on critical business decisions.
Supports organizational growth, goals, and sales opportunities through the facilitation of the performance guarantee process and/or other operational requested analyses or support.
Demonstrates leadership skills within the team and actively works to mentor other business analysts.

What You'll Bring

Required: Bachelor’s Degree and at least 3 years’ experience in a Health Care related field OR 4 years’ experience as a business analyst in another industry
Preferred: Master’s Degree and at least 2 years’ experience in a Health Care related field OR 3 years’ experience as a business analyst in another industry
Certified Business Analysis Professional
Experience using business analytical skills including facilitating requirement sessions and documenting activity workflows and business requirements.
Experience with having designed, implemented, and tested processes which involve numerous stages, and stakeholders.
Experience developing and presenting analyses to senior and executive level leadership.
Experience establishing & maintaining relationships with individuals at all levels of an organization.
Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
Advanced level skill in Microsoft Excel (for example: using VLOOKUP function, IF logic, printing centered page and/or creating a pivot table).
Advanced level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings).
Excellent problem-solving skills, demonstrated analytical abilities, and the ability to work both independently and within teams.
Strong understanding of SQL.
Superior verbal and written communication skills, with excellent presentation skills, confident in all settings with individuals at all levels of the organization. Additionally, having the ability to choose the right communication channel depending on the problem to be solved.
Experience working in a virtual environment

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $75,000.00 - $94,500.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. This position is eligible for an Annual Performance Incentive that is a percentage of base salary and awarded based upon individual annual evaluation and company financial performance.

For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.

This posting is anticipated to close within 90 days of 08/15/2025.

Should you have questions regarding this job posting, please contact askhr@premisehealth.com.

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