About the Role

DAC International is seeking a detail-oriented Sales & Operations professional with strong Salesforce expertise to join our team. In this role, you will manage Salesforce CRM, build dashboards, and deliver actionable analytics to support go-to-market strategy, forecasting, and decision-making.

The ideal candidate has 5+ years of sales operations experience with proven skills in Salesforce, data analysis, and reporting. You’ll collaborate with leadership to optimize processes, resolve CRM issues, and provide insights that drive growth. Key responsibilities include managing data, creating reports and forecasts, handling quoting and invoicing, and supporting continuous process improvement.

Responsibilities

Sales Process Optimization: Analyze and refine sales processes to improve efficiency and effectiveness.
Quoting & Invoicing: Generate and process quotes and invoices daily within Salesforce, ensuring accuracy and timeliness.
CRM & Data Management: Maintain and update Salesforce, ensuring accurate customer, sales, and financial data.
Report & Dashboard Creation: Build, manage, and analyze Salesforce reports and dashboards to provide insights on sales performance, pipeline health, and revenue forecasting.
Financial & Accounting Support: Assist with revenue tracking, sales forecasting, and commission calculations.
Collaboration: Work cross-functionally with sales, marketing, and finance teams to align objectives and streamline operations.
Training & Support: Assist in onboarding and training sales team members on Salesforce and sales processes.

Qualifications

Minimum 5 years of experience required
Salesforce Expertise: Experience in creating reports, building dashboards, and managing quoting processes in Salesforce.
Quoting & Invoicing: Strong ability to process daily quotes and invoices with accuracy.
Microsoft Excel Proficiency: Ability to analyze data using pivot tables, formulas, and financial modeling.
Sales Operations Experience: Background in sales support, analytics, or operations is a plus.
Attention to Detail: Strong organizational skills with high accuracy in managing sales data.
Analytical & Accounting Mindset: Ability to interpret financial data, track revenue, and support financial reporting.
Strong Communication Skills: Ability to collaborate across multiple teams effectively.

Benefits

Remote
401(k) with 4% Company Match
Health Insurance
Company-Paid Dental and Vision
2 weeks PTO

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Sales Operations Specialist