Overview:

Steampunk is seeking a Business Operations Analyst who is excited with delivering solutions and outcomes. The ideal future Punk will thrive working with all levels of a company’s supporting teams (Finance, Contracts, HR, IT, Security) and our delivery/client focused Project and Program Managers and Directors in order to create efficient and effective business processes. The Punk will operate with latitude in performing duties related to delivery operations, contract management, administrative and logistical tracking, compliance/operational discipline, and resource management. The Punk will also provide value-added input in developing new concepts, techniques, processes, and standards.

Contributions:

Key Responsibilities

Executes administrative-level project management, with the majority of time dedicated to supporting one specific USDA program
Duties related to supporting the specific USDA Program will include such things as:
- helping to organize team data and resource pages (managing the program-wide Confluence space, updating specific pages as team processes change)
- updating presentation templates for consistent use across the program (for example, Sprint Review templates)
- keeping program-wide spreadsheets up to date (such as clearance trackers, risk registers, leave trackers)
- helping Program and Project Managers produce reporting documentation
- manage team equipment, working with government contacts to collect and ship Government Furnished Equipment (GFE)
- working to establish a clearer curriculum for program onboarding
Conducts research, creates, and facilitates presentations, and collects and analyzes data to produce reports.
Collaborates with program leaders to identify opportunities to streamline processes and develop new procedures that support the business unit/department.
Provides excellent customer experience; researches, resolves, identifies and/or clarifies issues for internal/external customers.
Uses programs and databases to track responses and identifies issues and recommends process improvements.
Assists in planning, organizing, tracking, and implementing projects in support of program leadership.
Analyzes current processes and systems; and develops, tests, implements improvement initiatives and documents.
Work with a multi-disciplinary team of contracts, finance, operations, human resources, and delivery team members to identify, solve, implement, and assist in the improvement of business processes, procedures, and methods.

Qualifications:

Required

3+ years of working experience
Ability to obtain a government security clearance
Strong organizational and analytical skills
Bachelor's degree or equivalent experience
Self-starter with attention to detail, discretion, ability to anticipate needs and ability to deal effectively at all levels
Good judgement, ability to act with a sense of urgency and comfort with ambiguity are required
High degree of respect for confidentiality
Ability to thrive in a fast-paced environment and work well under pressure
Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
Strong interpersonal skills, customer-centric attitude, and a desire to foster and support cultural diversity
Mindset of continuous improvement as well as flexibility and adaptability
Experience in the use of Microsoft Teams, SharePoint, PowerPoint, Excel, and Word
Good prioritization skills, to balance key priorities

Preferred

1+ years of experience with Scrum/Kanban Methodologies
Scrum Master certification
Experience with Atlassian products, especially Confluence and JIRA

About steampunk:

Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $140,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

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Business Operations Analyst