Exciting contract opportunity within Business Operations of market leading MSP
Flexible work options – work from home 2 days
12 month Maximum Term contract based in Macquarie Park

About Us

As a market leader in IT services and Business Process Optimisation for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

About The Role

This is an exciting opportunity exists for a Business Operations Administrator to join our Business Operations team based in Macquarie Park. This role plays a critical part in supporting the administration, governance and billing processes that underpin our cloud and managed services business. Working closely with Sales, Finance, Service Delivery and other internal stakeholders, you'll help ensure accurate billing, revenue allocation, reconciliation activities and operational reporting. This is an ideal opportunity for a detail-oriented administrator who enjoys analysing data, improving processes and delivering exceptional internal customer service in a fast-paced environment.

Scope of Role

Supporting recurring billing and month-end operational activities across cloud and managed services
Processing and validating invoices, purchase orders and requisition requests
Assisting with revenue assurance, reconciliations and reporting activities to minimise revenue leakage
Maintaining and enhancing pricing and product calculators
Supporting customer onboarding and contract renewal processes from a billing and administration perspective
Assisting with CPI calculations, customer notifications and implementation activities
Preparing licence usage reports and operational reporting for internal and external stakeholders
Contributing to governance, quality assurance and continuous process improvement initiatives
Building strong working relationships across Sales, Projects, Finance and Service Delivery teams
Providing general administrative support and assisting with stakeholder escalations as required

About You

You are a proactive and highly organised administrator who takes pride in delivering accurate, high-quality work. You enjoy working with data, have a strong customer focus and thrive in a collaborative environment where attention to detail and stakeholder engagement are key to success. You are confident communicating with a wide range of stakeholders and can effectively manage competing priorities while maintaining a focus on operational excellence. Key Skills include:

Strong attention to detail and commitment to quality
Excellent organisational, time management and prioritisation skills
Well-developed stakeholder management and relationship-building capabilities
Strong written and verbal communication skills
Proficiency in Microsoft Office skills, particularly Excel and exposure to Salesforce is highly regarded

In return, you will join a collaborative and supportive organisation that values your contribution and invests in your development. You will have the opportunity to broaden your commercial and operational expertise, work with experienced professionals across the business and contribute to initiatives that directly impact business performance and customer outcomes. We offer flexible working arrangements, career development opportunities and an inclusive culture where everyone is encouraged to bring their authentic self to work.

On Offer

Free parking and gym facilities at our Macquarie Park office
Bonus Leave including Birthday leave, Canon Day leave, Kyosei Day
Flexible working arrangements, where possible
Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling
Canon products offered at discounted rates

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.

Canon Business Services ANZ Jobs

Business Operations Administrator