GTM Operations Remote, USA Full Time

Location: Remote-U.S.

As a Sales Operations Manager at Moveworks, you’ll empower our Sales organization with the data, analytics, and automation needed to scale a fast-growing AI company and accelerate sales velocity.

You’ll strengthen our go-to-market engine by streamlining processes, improving data quality, and equipping reps with the tooling they need to execute. In this role, you’ll help drive excellence across sales processes, Salesforce and adjacent tools, GTM analytics and reporting, and the quote-to-cash process.

This work is foundational to our GTM field teams and provides the opportunity to exercise influence across analytics, operations, systems administration, project management, and sales support.

As an individual contributor, you’ll partner closely with Sales, Marketing Ops, Finance, Legal, and GTM Systems, reporting directly to the Senior Manager, Sales Operations.

What will you do?

Deal Desk & Quote-to-Cash: Support and maintain overall quote-to-cash process. Provide hands-on Deal Desk support to sales (configuring pricing/discounts, designing approval logic, ensuring bookings hygiene). Partner with Finance/Legal to remove friction and accelerate cycle times.
CRM & Tooling Administration: Build/optimize CRM configuration (flows, validations, page layouts, field configuration), troubleshoot issues, and ensure data integrity. Coordinate integrations and adoption across related sales tools (ex: Gong, Clari, Outreach).
Territory & Data Operations: Execute territory updates and own data maintenance across relevant systems (enrichment, deduplication, assignments) to keep account/lead hygiene accurate and auditable.
Process Excellence: Document policies, draft enablement resources, provide support in end-user training, and help drive adoption of new processes. Proactively flag risks/opportunities with clear recommendations and follow-through.
Analytics & Insights: Help drive end-user adoption of core reports and dashboards across relevant systems (Tableau, Mode, Salesforce). Support in delivering recurring/ad-hoc analyses on key business metrics, including pipeline, sales efficiency, revenue trends.
Lead to Account Routing: Provide support to Marketing Ops to ensure lead routing processes are working effectively. Monitor routing processes to identify and correct errors, and proactively recommend solutions/enhancements.
Cross-Functional Partnership: Provide operational support to cross-functional teams including Legal, IT/Security, Partnerships, Product Marketing, Strategy, Procurement on behalf of the whole Sales org.

What do you bring to the table?

5+ years of experience in Sales Operations at a B2B SaaS environment, or technology company.
Critical thinker and problem solver; self-starter who takes initiative, communicates proactively and is able steward a project with clear goals, timelines, and success criteria.
Experience partnering with internal teams including, Sales, Marketing Ops, Finance, and Legal to drive operational efficiencies.
Ability to manage multiple projects simultaneously while meeting varied timelines and deliverables.
Strong knowledge of Salesforce Sales Cloud, with both end-user and administrative experience in Salesforce. Experience with Salesforce CPQ, or comparable quote-to-cash tool.
Strong proficiency with Gsheets/Excel.
Administrative experience with other tools in our tech stack is a plus: Outreach, Gong, People.ai, LinkedIn Sales Navigator, ZoomInfo, Clari.
Experience with BI and Data Analysis tools like Tableau or Mode in business user and analyst capacity, SQL fluency is a plus

Compensation Range: $133,356 - $185,000

Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.

Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.

Moveworks Is An Equal Opportunity Employer

Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.

Who We Are

Moveworks is an AI Assistant that helps all employees find information, automate tasks, and be more productive. We give the entire workforce one interface to get answers and take action across every enterprise system. And for developers, we make it easy to build and deploy AI agents that bring the power of Moveworks to every business process or workflow.

It’s all powered by a pioneering Reasoning Engine paired with an Agentic Automation Engine that, together, are able to handle even the most complex requests by understanding queries, then building and executing intelligent plans to fulfill them — in seconds.

Founded in 2016, Moveworks has raised $315M in funding, and eclipsed $100M in ARR in 2024 thanks to our award-winning product and team. Along the way, we’ve earned recognition as a leader in the Forrester Wave for Conversational AI Platforms for Employee Services, as a member of the Forbes Cloud 100 and AI 50 lists, and as one of America’s Most Loved Workplaces according to Newsweek.

Today, Moveworks has over 500 employees in six offices globally, and is backed by some of the world's most prominent investors including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Over 350 leading organizations like Marriott, Databricks, Toyota, CVS Health, and Honeywell trust Moveworks to increase operational efficiency, enhance the employee experience, and drive lasting AI transformation.

Come join one of the most innovative teams on the planet!

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Sales Operations Manager