Job Description

Cureus is revolutionizing and democratizing the field of medical research. Our vision is to eliminate the barriers to the generation, curation and dissemination of medical knowledge. We aim to improve the lives of clinicians and researchers by streamlining the academic publishing process and providing advanced options to promote and access the resulting medical breakthroughs.

As our Sales Operations Analyst, you'll drive operational excellence while directly impacting revenue growth. You'll manage comprehensive sales operations from lead to close, handle the full customer lifecycle through renewals and expansion, and empower our sales teams with data-driven insights and tools.

This role combines hands-on operations with strategic account management and sales enablement. Working cross-functionally with sales, marketing, customer success, finance, and leadership teams, you'll streamline processes, analyze performance data, and build scalable systems that support our rapid expansion in medical publishing.

If you want to devise and deliver high-quality operations solutions that will drive change in the medical publishing status quo, then we want you!

Salary range: $75,000 - $95,000
Work location: Fully Remote (USA Pacific Time Zone Only)

This is a fully remote position, but only applicants residing in the Pacific Time Zone of the United States will be considered.

Key Responsibilities

Revenue Operations & Account Growth:

Own the complete revenue cycle from lead tracking and quoting through contract execution and renewal management
Drive customer retention and expansion by identifying upsell opportunities, coordinating renewal negotiations, and partnering with Customer Success to maximize account value
Maintain data integrity across all revenue systems and provide accurate reporting to leadership on pipeline health and forecasting

Sales Enablement & Analytics:

Empower the sales team with comprehensive tools, processes, and competitive intelligence while optimizing our HubSpot CRM for maximum adoption and efficiency
Develop data-driven insights through sales performance dashboards, trend analysis, and conversion metrics that directly inform GTM strategy and business decisions
Support accurate sales forecasting and provide actionable recommendations to leadership based on pipeline and performance data

Operational Excellence & Automation:

Design and implement scalable processes and automation solutions that increase team productivity
Streamline repetitive tasks through system optimization while building the operational infrastructure needed for rapid scaling in the medical publishing space
Partner cross-functionally with Product, Customer Success, and Finance teams to align operational processes with business objectives and ensure seamless customer experience

Qualifications

Must-Haves:

3+ years in sales operations, account management, or revenue operations
Advanced Excel skills and CRM proficiency (Salesforce/HubSpot)
2+ years remote work experience
Bachelor's degree in Business, Analytics, or related field

Preferred:

SaaS or subscription revenue experience
Healthcare/medical publishing background

Personal Attributes:

Self-starter with strong analytical skills and experience
Superb verbal, written and interpersonal communication skills
Highly organized, detail oriented and affinity for multitasking,
Comfortable with ambiguity and fast-paced environments
Ability to express ideas to improve and grow the team as we scale
High integrity with bias for action

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: Remote

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Sales Operations Analyst