About RTM Motors

RTM Motors is a trusted automotive company servicing Cardiff and surrounding areas. We specialize in the buying and selling of vehicles, providing top-quality service to our customers. As part of our growth, we are seeking a dynamic Business Operations Manager with a strong management background to lead and enhance operational performance.

Key Responsibilities

• Operational Strategy & Leadership

o Lead and oversee day-to-day business operations, ensuring alignment with RTM Motors' goals and standards.

o Develop and implement operational policies and procedures to improve efficiency and profitability.

o Identify operational risks and opportunities and drive continuous improvement across all departments.

• Business Analysis & Performance Monitoring

o Analyse business data (sales, inventory, margins, etc.) to identify trends, insights, and areas for improvement.

o Create regular reports and dashboards to support strategic planning and operational decision-making.

o Conduct cost-benefit and ROI analysis for key operational initiatives.

• Process Improvement & Change Management

o Evaluate and streamline workflows across sales, procurement, logistics, and customer service.

o Lead change management efforts, ensuring smooth transitions during system or process changes.

o Identify and implement new technologies or systems to enhance efficiency.

• Cross-functional Collaboration

o Act as a key liaison between senior management and operational teams.

o Involve and Collaborate with sales, marketing, finance, and service departments to align goals and improve internal communication.

o Provide guidance and leadership to team leaders and department heads.

• Strategic Projects

o Support growth initiatives including market expansion, digital transformation, or new service lines.

o Assist with business case development, feasibility studies, and project management.

Requirements

• Bachelor’s degree in business, management, operations, or related discipline

• Demonstrable experience in operations management, process optimization, or strategic planning

• Strong analytical, problem-solving, and data-driven decision-making skills

• Excellent leadership and team management experience

• Proficiency in managing budgets, financial models, P&L oversight

• Exceptional communication (written & verbal), stakeholder management

• Ability to work in a fast-paced, multi-stakeholder environment

Salary & Benefits

• Salary: £33500 per annum

• Standard working hours (37.5 hours/week); overtime may apply (paid or time-off in lieu)

• Pension scheme, annual leave, training & development budget

• Opportunity for career growth and leadership

RTM Motors Cardiff Jobs

Business Operations Manager