Business Operations Specialist

Midwest Refuah Health Center (FQHC-LAL)
Location: Chicago, IL
Reports to: Chief Executive Officer
Department: Administration
Employment Type: Full-Time, Exempt

Salary Range: $60,000–$70,000

About Us: Midwest Refuah Health Center (MRHC) is a Federally Qualified Health Center Look-Alike (FQHC-LAL) located in Chicago, IL. We are committed to expanding access to high-quality, culturally informed, comprehensive primary care. As a growing organization in its early years, MRHC is focused on building strong, scalable systems that support quality care, regulatory compliance, patient safety, and long-term sustainability.

About the Role: We are seeking a motivated, intellectually curious, and adaptable professional to join MRHC in an operations and strategic support capacity. This is a unique opportunity for a high-potential individual who thrives in a fast-paced, mission-driven environment, can jump into new projects with minimal direction, and is eager to learn and grow. In this role, you will gain exposure across multiple departments – including clinical operations, finance, HR, and strategic initiatives. You will benefit from mentorship and a structured development plan, while working in a culture that values curiosity, initiative, and ownership. Over time, this position offers a pathway to leadership roles within a mission-driven organization committed to expanding access to high-quality, culturally informed care.

Key Responsibilities:

· Assist in process improvement, project management, and operational workflows across MRHC departments.

· Partner with leadership to identify opportunities for efficiency, scalability, and regulatory compliance.

· Support ad hoc projects and special initiatives, including data analysis, reporting, and cross-functional coordination.

· Help develop operational documentation, dashboards, and reporting systems to track key organizational metrics.

· Serve as a “utility player” who can step into diverse projects, ensuring operational excellence and continuity.

· Contribute to building systems that support patient safety, quality care, and long-term sustainability.

Qualifications:

· Recent college graduate or early-career professional with strong analytical, problem-solving, and communication skills.

· Highly adaptable, resourceful, and eager to learn.

· Comfortable working on diverse projects across departments in a healthcare setting.

· Interest and experience in healthcare operations, compliance, and mission-driven work.

· Demonstrated initiative and ability to work independently while collaborating with multiple stakeholders.

· Desire to grow into a leadership role over time.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Professional development assistance
Tuition reimbursement
Vision insurance

Work Location: In person

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