Role: Salesforce Business Analyst (CPQ Specialist)

Experience: 5+ Years

Location: Chennai / Pune (Hybrid)

Employment Type: Contract (1 Year)

Budget: Up to 24 LPA

Notice Period: Immediate

Role Overview

We are hiring a Salesforce Business Analyst with deep CPQ expertise to drive end-to-end Quote-to-Cash (Q2C) transformation. This role will act as a strategic bridge between Sales, Finance, and Technology teams, ensuring scalable and optimized CPQ workflows.

Key Responsibilities

Lead requirement discovery workshops for Sales Cloud & CPQ
Analyze and optimize product bundling, pricing rules, and discount logic
Audit and enhance existing CPQ configurations
Design workflows for quote generation, renewals, and contract amendments
Define integration requirements with ERP, CLM, and payment systems
Create and manage user stories, BRDs, FRDs using Jira & Confluence
Collaborate with developers/architects for solution design
Drive UAT cycles, test case creation, and defect tracking
Manage stakeholder communication and delivery timelines

Key Skills / Mandatory

Strong experience in Salesforce Sales Cloud
Hands-on expertise in Salesforce CPQ (Configure, Price, Quote)
Deep understanding of Quote-to-Cash (Q2C) lifecycle
Experience in pricing models, discounting, product catalog
Proficiency in Jira & Confluence
Strong experience in Salesforce integrations (ERP/CLM/Payments)
Excellent stakeholder management & communication skills

Good to Have

Salesforce certifications (BA / CPQ Specialist)
Experience in Agile/Scrum environments
Exposure to Lean / Six Sigma process improvement

Job Type: Contractual / Temporary

Work Location: Hybrid remote in Chennai, Tamil Nadu

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Hiring Salesforce Business Analyst (CPQ)