Key Responsibilities:

Lead, mentor, and develop a team of proposal managers who manage the full spectrum of proposal activities, including RFP responses, customer presentations, and sales collateral.
Oversee standardized processes, templates, and best practices across proposals, presentations, and collateral to ensure efficiency, consistency, and compliance.
Provide strategic guidance on content development, messaging, and customer-facing narratives across proposals, presentations, and supporting sales materials.
Collaborate with sales, marketing, and design teams to produce compelling, visually polished proposals, presentations, one-pagers, and other customer-facing collateral.
Manage proposal schedules, content reviews, and deadlines for multiple, high-priority projects, ensuring timely and accurate submissions.
Monitor quality and compliance of all proposals, presentations, and collateral, driving continuous improvement initiatives to increase win rates and operational efficiency.
Serve as a trusted advisor to executive leadership, offering insights to strengthen business development strategies and overall customer engagement.

Qualifications:

Bachelor’s degree in English, Marketing, Communications, Healthcare, or a related field preferred.
Proven experience in high-pressure, deadline-driven environments.
Strong strategic thinking and project management skills, with the ability to oversee multiple initiatives simultaneously.
Expertise in translating complex or technical information into clear, persuasive, customer-ready content across proposals, presentations, and sales collateral.
Demonstrated ability to coordinate cross-functional teams to produce cohesive, compliant, and visually compelling materials.
Exceptional leadership, communication, and organizational skills, with strong attention to detail.
Proficiency in Google Suite and proposal or project management software.

Impact:
This role directly drives the division’s business growth and customer retention by overseeing a high-performing team responsible for end-to-end proposal management, presentations, and sales collateral, while continuously improving processes, maintaining quality and compliance, and ensuring alignment with business objectives.

What We Offer

Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match
Employee assistance program (EAP)
Employee resource groups (ERGs)
Career development and ongoing training

Important to Know

Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
Veterans and candidates with military experience are encouraged to apply.
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

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U.S. Department of Health and Human Services (HHS) Jobs

Directors of Healthcare Sales Operations