Responsibilities

We are seeking a highly organized and detail-oriented Sales Operations Analyst to directly support the VP of Sales and enhance our efforts to grow the business. Critical responsibilities include:

Providing accurate and up-to-date visibility of the sales team’s performance
Calculating performance comparisons for analysis (such as a Year-Over-Year customer analysis)
Managing the forecasting process and tracking forecasting accuracy
Analyzing sales data to determine trends and best next steps
Managing the Sales Incentive Plan
Supporting the Customer Relationship Management (CRM) tool
Supporting Sales demand creation campaigns
Assist in the contract lifecycle management of our customers
Additional responsibility may include supporting analysis and initiative requests by the CEO, COO, and HR.

The ideal candidate will bring a strong understanding of data analysis, excellent cross-functional communication skills, and a proactive mindset for driving process improvements

Qualifications

Bachelor’s degree preferably in Business Administration, Marketing, or a related field.
Excellent project management and cross-functional communication skills.
Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Technical Skills: Proficiency in CRM systems, data analytics tools, Excel, Salesforce, BI tools, and other relevant technologies to drive data-driven decision-making and optimize sales processes.
Educational Requirements: Bachelor’s degree in Business Administration, Sales, Marketing, or related field. Additional certifications in Sales Operations or Project Management are advantageous.
Experience Level: 2+ years of experience in sales operations, business analysis, or related roles within the sales domain. Experience in managing cross-functional teams is preferred.
Soft Skills: Strong interpersonal skills, effective communication, problem-solving abilities, adaptability to changing environments, leadership qualities, and a customer-centric mindset.
Industry Knowledge: In-depth understanding of sales processes, sales methodologies, market dynamics, competitor analysis, and regulatory compliance within the industry.

Benefits

We offer a competitive salary and performance-based bonus program, top-tier benefits package, including medical, dental, and vision insurance, 401(k), and paid time off.

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Sales Operations Analyst