Overview:

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. For more information, please visit: http://www.clintonhealthaccess.org.

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Position Summary

The Chief of Staff to the CFO is a strategic partner and integrator who supports the CFO in driving CHAI’s financial strategy, organizational transformation, and cross-functional alignment. This role acts as an extension of the CFO, prioritizing, operationalizing, and coordinating initiatives across Finance; ensuring clarity, accountability, and follow-through; and strengthening the CFO Office as a trusted, high-performing partner to CHAI’s global teams.

The Chief of Staff (CoS) will lead special projects, steward critical change initiatives (including ERP implementation, modernization of financial systems, compliance, and process redesign), and help build a coherent performance and communication infrastructure within Finance. The CoS will also manage the CFO’s strategic agenda, coordinate with senior leadership across CHAI, and provide analytical insight to inform decision-making.

This is a highly entrepreneurial role requiring exceptional judgment, problem-solving skills, systems thinking, and the ability to collaborate across a decentralized global organization.

Responsibilities:

Strategic Advisor & Thought Partner to the CFO

Serve as a trusted advisor to the CFO, synthesizing complex information, framing decisions, and anticipating risks and opportunities across Finance workstreams.
Translate the CFO's priorities into actionable plans with clear sequencing, resourcing, and execution pathways.
Lead preparation for Board and Senior Leadership Team engagements, ensuring clarity, rigor, and strategic alignment.
Provide analytical support to inform long-range planning and organizational reforms.

Special Projects & Finance Transformation

Lead high-priority, cross-functional projects, including payroll stabilization, monthly close acceleration, AP improvements, and process redesign, from scoping through execution.
Provide operational oversight and coordination for the ERP implementation, supporting vendor management, workflow integration, and adoption across Finance teams.
Assess system and process bottlenecks; propose and implement solutions that enhance accountability, accuracy, and user experience.
Support change management strategies that enable Finance and program teams to adopt new systems and ways of working.

Operational Effectiveness & Leadership Coordination

Manage the CFO's leadership cadence, including Finance Department Heads meetings, global communications, and cross-team alignment mechanisms.
Drive improvements to performance infrastructure (OKRs, dashboards, reporting cycles) to increase transparency and accountability across Finance.
Improve information flow into and out of the CFO Office, ensuring timely communication and stakeholder alignment.
Partner with country and program leadership to ensure Finance priorities and services meet organizational needs.

Team Leadership & Management

Manage and mentor CFO Office staff, including analysts and project managers.
Model CHAI's values—collaboration, humility, entrepreneurialism—and foster a culture of continuous improvement.
Support professional development by promoting clarity, empowerment, and strong communication.

Qualifications:

Required

7–10+ years of experience in consulting, finance, operations, organizational strategy, or related fields.
Demonstrated ability to lead complex, multi-stakeholder initiatives with structure, clarity, and strong project management.
Excellent analytical skills, with experience conducting structured problem-solving and presenting insights to senior leadership.
Outstanding communication and interpersonal skills; ability to work across diverse cultural and functional contexts.
Experience driving organizational change, systems implementation, or process improvement.
High level of discretion, sound judgment, and ability to manage sensitive information.
Commitment to CHAI’s mission and comfort operating in a global, decentralized organization.

Preferred

Experience supporting or working within senior leadership offices (e.g., Chief of Staff roles, strategy teams).
Experience with ERP systems or financial systems' modernization.
Exposure to donor-funded, multi-currency, or global nonprofit environments.
Prior work experience in low- or middle-income countries.

Culture Fit

The successful candidate will exemplify:
Mission Orientation: Deep belief in CHAI’s mission and understanding of how strong finance functions enable program impact.
Collaborative Leadership: Ability to build trust and strengthen communication across teams.
Change Agility: Comfort in navigating ambiguity, solving complex problems, and driving transformation in a fast-moving environment.
Entrepreneurial Mindset: Proactive, resourceful, and able to simplify complexity while moving work forward decisively.

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Chief of Staff, CFO-Office